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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,168)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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My first experience with purchasing my home was great but my recent experience with purchasing my 2nd home through Ashley with new American funding was terrible I was left homeless and had problems with getting current dates and information...

Reply from Ashley Kasperski

August 27th, 2024 05:18 PM

I'm very sorry to hear about your recent experience with New American Funding, Shundarius. I understand how essential timely and accurate information is in the home buying process and it's clear we fell short. I deeply regret the inconvenience...

Tracy Mathews & his team at New American Funding were quite helpful in ensuring we closed on time - within 1 month. what was promised was delivered and frequent communications on status and phone call follow ups.But one OFI was the transfer...

Reply from Owner

February 11th, 2026 12:00 AM

Should you wish to discuss this matter further, please contact us directly for further assistance. Respectfully, Customer Service Management

Terrible experience

Reply from Owner

January 27th, 2026 12:00 AM

Thank you for your time to share your feedback. We are sorry to hear about your experience. Please know that we take reviews like this very seriously. Should you require any further assistance, please feel free to contact us directly. Respectfully,...

New American Funding - Tom DeCoro has received a review with 5 star rating from Alex C

Luis Yero assited me with kindness and understanding our needs to help get refinancing process through. Luis never gave up on me even though I was ready to give up he put confidence in me that everything was going to be alright. I'm so glad...

We had great people to work with that answered every question in a timely manner

Reply from Sophia Chin

August 23rd, 2024 08:03 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jacob was extremely personable, understanding, patience, and punctual. I loved working with Jacob through this process and would recommend him to anybody.

Reply from Jacob Fragoso

August 13th, 2024 03:47 PM

Thank you so much, Isaac, for the wonderful feedback! I'm delighted to hear that you found my service personable, understanding, and punctual. Your recommendation means a lot to me and motivates me to keep delivering high-quality service. Looking...

My loan officer, Lewis kept intentional to me and make sure that I understood the process. He went out of his way to helping us never gave up even though we thought Luis gave up on us. He told us he never gave up on us and he was going to help...

Reply from Luis Yero

August 13th, 2024 05:43 PM

Hello Errol, I sincerely appreciate your kind words and the fantastic rating! I'm glad to hear that my dedication resonated with you. Your satisfaction is my top priority, and I'm delighted to have been able to provide the assistance you needed....

Thank you so much for all of your help! Very reliable and dependable! Wes has helped me 3 times with cash outs and refinancing! He’s so helpful and intelligent and I appreciate everything!

Reply from Owner

August 19th, 2024 12:00 AM

Hi Lorenzo! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.

Chris was fantastic!

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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