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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,167)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Scott was very thorough, he kept us up-to-date on each step of the process. Scott was very easy to communicate with via phone calls, text messages or emails, very professional and extremely helpful.

Reply from Scott Monroe

September 19th, 2024 09:59 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Joseph was so easy to work with and was extremely responsive to all inquires. After experiencing multiple instances of poor service and dishonesty with other loan servicing companies I was skeptical NAF would be any different but from day 1...

Reply from Joseph Villa

September 19th, 2024 03:36 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Kari was awesome every step of the way

Reply from Kari Schlagheck

September 19th, 2024 12:51 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

He replied to my emails right aways, even on weekends. The moment he passed the process to the other person then I started to struggle with responses. BUT overall the process was really good. I would recommend you.

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Working with Mr. Chenier was a great experience overall. Not only is he very knowledgeable at what he does but he does things in a way that make you feel very much at ease. This was the second time I’ve had the pleasure of doing business with...

Great customer service and professionalism.

Reply from Marti MollerKnight

September 8th, 2024 05:13 PM

Dennis, Thank you for your honest review. Wishing you the best to you and your family. Warmly

It was an easy process with great communication

Reply from Christine Obermayer

September 12th, 2024 11:13 PM

Thank you Robert, it was great working with you!

Sophia was great. Quick to respond, very professional.

Reply from Sophia Chin

September 18th, 2024 03:05 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

I first worked with Phil who helped me get a pre-underwritten pre-approval. He was amazing with communication! When my home search changed from SC to NC he referred me to Patrick Jemerigbe. He was very good with communication as well. I closed...

Reply from Patrick Jemerigbe

September 18th, 2024 02:42 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

New American Funding and Reid Sinclair specifically jumped in when another lender was unable to help me close on my home. After feeling defeated, Reid jumped right in and took over and assured me that NAF would be able to get me into my home....

Reply from Reid Sinclair

September 18th, 2024 12:34 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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