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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,158)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(46,158)

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5 Star

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4.8

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4.88

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Jenny and Nina were very pleasant. They went over and beyond. Based on my prior lender, I wasn’t too excited about starting the process but was beyond elated when I got to talk with someone committed to make me feel at ease. My process was...

Reply from Jenny Cho

October 11th, 2024 05:41 PM

Hi Andria! Thank you so much for your fantastic review! I'm thrilled to hear that Nina and I could make your process smooth and comfortable. Making clients feel at ease during their lending experience is always our aim at New American Funding....

From start to finish everyone was very helpful and communication was great. It was a smooth process

Reply from Cesar Zarate

October 15th, 2024 04:02 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

This experience was great more for my wife being her first time buying a house. We had great communication and satisfaction.

Reply from Alan Galicia

October 15th, 2024 02:32 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Ken was great I felt he really cared to help and was always reachable. Heather wasn’t as reachable but when I did talk to her she was helpful

Reply from Ken Ostrander

October 5th, 2024 02:32 PM

Thank you...I appreciate the kind words. I will convey to Heather your sentiments.

John and Steffany were very helpful

Reply from Jonathan Marloe

September 4th, 2025 06:20 PM

I'm glad to hear that you had a positive experience, Maxwell. Both Steffany and I strive to provide the best service possible. It's wonderful to know that our efforts made a difference. Your 5-star rating means a lot to us at New American Funding....

Great experience. Thank you!

Reply from Jerad Douglas

October 15th, 2024 02:15 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

I was lied to during your process from the rep that gave the loan to David. I feel you all took advantage and gave me a crummy rate.

Reply from David Rangel

October 15th, 2024 12:39 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Jonathan did a great job. I have done several loans with him over the years and will recommend him to anyone that needs a mortgage.

Reply from Jonathan Marloe

September 4th, 2025 06:20 PM

I'm thrilled to hear that you have had positive experiences with your loans over the years. It has been a pleasure assisting you, and I truly appreciate your recommendation. Thank you for choosing West Capital Lending.

My experience working with Edwin Miranda at New American Funding was exceptional. From start to finish, Edwin was always detailed and prompt in his responses, making sure my wife and I were well-informed every step of the way. He set clear...

Reply from Edwin Miranda

October 15th, 2024 03:10 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

smooth process

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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