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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,953)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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New American Funding - Mark Esterholt has received a review with 5 star rating from Shane S

Smooth refi process and with great communication.

Reply from Kevin Khuu - New American Funding

November 27th, 2024 08:07 PM

Thank you Chester for the 5-star review! I am grateful for the Trust and the cooperation throughout the entire refinance process. I look forward to being your Go-To Loan Officer for all future mortgage financing needs. Thank you .

Brittani and Serei were helpful and explained things when I had questions.

Reply from Brittani T. Tran

December 7th, 2024 04:57 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Comunication was a bit difficult owever all my questions where answered.

Reply from Tim Lentz

December 7th, 2024 03:33 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The process was smooth and pain free. The open lines of communication and willingness to address any concerns was greatly appreciated and made for an overall great experience. It was a pleasure working with all New American Funding representatives....

Reply from Marcelo De Matos

December 7th, 2024 02:10 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Great doing business with them Joseph Miller went above and beyond to get the job done thank you so much I will recommend an use them again

Joseph miller was helpful understanding an very important in helping us with are home

Very knowledgeable, kept me informed!

Reply from Joseph Villa

December 6th, 2024 10:45 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jenny was on top of all our document needs and timings. She communicated when we needed to get documents to her or signed. Communication was clear and concise.

Reply from Jenny Cho - New American Funding

November 26th, 2024 10:39 PM

I'm so grateful for your kind review, Malcolm! It was my pleasure to help you fulfill your document needs and ensure everything was done on time. Your compliment on my communication skills is truly appreciated. Looking forward to assisting...

things that would have made my experience better:Calls being returned by Kayla ; I called at least 10 times and left voicemails , yet I never once spoke to kayla.Concierge never mentioned anything about ADT being a 3 year contract which led...

Reply from Kristen Rogers

December 6th, 2024 09:22 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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