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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,947)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,947)

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Poor communication several lost files . They sqy say they have everything they need and then a last minute addition of paperwork which required me to pay extenstion fees

Reply from Scott Rego

January 25th, 2025 03:24 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Aaron was am amazing loan agent, providing me with a pathway into our new home that was so much more comfortable and convenient for my family and I than any other home purchase I have made. I will use these guys for every purchase or refi from...

Overall experience was pleasant and easy to work with, everything went smoothly and closed without any problems.

Michael is always pleasant and readily available to answer all your questions. He gives great advice and was really good in guiding me from start to finish throughout the refinancing process. Michael always followed up on processes to make...

Reply from Michael Klein

January 18th, 2025 03:27 PM

Hi Tanisha, Thank you for the 5-star rating and for taking the time to write such a kind review. I'm glad to hear that you found my advice useful and appreciated my follow-ups. I'm always here to help guide you through the refinancing process...

Overall experience with NAF from time I first sent in web inquiry, immediate call back and contact with Chris Ames to begin process - excellent. Chris was very timely, professional and transparent through entire process. Especially during the...

Reply from New American Funding - Christopher ...

February 26th, 2025 09:50 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Just some confusion on how the payouts would be, Sophia is great though, very helpful.

Reply from Sophia Chin

January 24th, 2025 05:11 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

I have been a realtor for over 27 years. This transaction reminded me of working with shady mortgage companies, that my client selected. I was skeptical about my client using your company from the beginning. She said her past experiences were...

Great customer service. Andrew is friendly, knowledgeable, and was easy to reach at any time.

Reply from Andrew Chacon

January 24th, 2025 02:15 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Nader Kiarang is the best mortgage officer I have ever worked with. He is extremely responsive, helpful, and worked tirelessly to ensure we got the best rate possible. NAF has offered the lowest rates around, with very low fees.

What a great experience. We were guided through there refinance process by Brittani and Diana with such professionalism. Their response time was incredible and they did all the work behind the scenes, freeing up my time. Greatly appreciated....

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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