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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,946)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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I would like to take a moment to acknowledge the outstanding service provided by Blake, my loan officer. His professionalism and dedication to his clients are truly impressive, as evidenced by his prompt responses to my calls at all hours....

Reply from Owner

July 11th, 2025 12:00 AM

Thank you so much for sharing your experience with us, Avery. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management

From getting a pre approval to signing the final docs was a very short time once our house was sold. Very professionally handled from start to finish.

Great service. Very professional service. Easy process and confidential.

Jay did a phenomenal job at educating and updating me throughout the whole refinance process. He always called and followed up with his emails. Never made any promises and was fully transparen. I had an amazing experience refinancing my mortgage...

Reply from Jay Dao

March 27th, 2025 04:30 PM

I'm thrilled to hear that you had an amazing experience with your refinance process. It was my pleasure to assist and ensure you were well-informed every step of the way. Thank you for your kind words.

Timeline for closing was adjusted too many times, as requirements kept coming up at the last minute. Requirements should have been advised at the beginning of the process, to ensure prompt handling. Had to change mortgage type and was told...

Reply from Phong Duong

March 30th, 2025 04:20 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jenny is a true professional she made The whole process go smoothly and She know her stuff I would recommend Her to family and friends.

The process of getting our mortgage was quite involved and often trying. There were so many requests for the "guaranteed last document," it was dizzying. But in the end it came out satisfactory. I cannot say perfect because it seemed the many...

Reply from New American Funding - Joe Morris

March 29th, 2025 11:50 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jenny is such a professional made the whole transaction as smooth as possible. She really knows her stuff will recommend her to family and friend. you have good employee very rare these days.

Reply from New American Funding - Jenny Cho

March 19th, 2025 10:37 PM

Thanks so much for your kind words, Johnny! It was a pleasure working with you and I'm thrilled to hear that you had a smooth experience. I strive to make the process as seamless as possible, and it’s great to know that my efforts are appreciated....

😁 Working with Mallory is always wonderful.

Reply from New American Funding - Mallory Depu...

March 19th, 2025 07:57 PM

Robert, thank you so much for your kind words! I'm thrilled to hear that you've had a wonderful experience working with me. It’s always a pleasure to assist you, and I’m here whenever you need help in the future.

Thanks for the help and smooth process.

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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