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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,920)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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I informed Hoang Blias at the beginning of the process that we were on a strict timeline because our landlord was selling our home. Due to slow communication within your company, my closing date was pushed back 10 days passed the original 45...

Reply from Owner

November 11th, 2025 12:00 AM

Hello Brent, we are sorry to hear about your recent loan experience. We would like to speak with you directly to review this matter in further detail. Please contact Corporate Customer Service at ~~**********************~~ for immediate assistance....

Even though my File was a bit Difficult it Was able to make it to the Finish Line! With all the help and guidance of Samantha and My Realtor Pilar the Experience was Awesome even though I had doubts the team kept me motivated and they showed...

Timely and respectful

Reply from Patrick Alberson

June 10th, 2025 09:36 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The customer servic and the feeling of with family and good friends WELL DONE YA'll 😎

Reply from Scott Rego

June 10th, 2025 09:11 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Stephanie & Nina were very quick at communicating and very pleasant to work with. This transaction was very smooth and uneventful. Our confidence and understanding in their processes were very tranparent and well comminucated. They stayed in...

Reply from New American Funding - Stephanie Wi...

May 31st, 2025 08:47 PM

I'm thrilled to hear that you found the communication and process smooth and transparent. It was a pleasure working with you, and I'm glad we could provide you with the confidence and support throughout the transaction. I am happy we could...

Very easy process. Always there to talk and walk thru everything

Reply from Drew Haberl

June 10th, 2025 03:03 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

No communication what so ever!!! Worst experience as an agent I have received . Never again!!!

Kaitlyn was outstanding throughout our real estate transaction. Her professionalism, clear communication, and attention to detail made the entire process smooth and stress-free. She anticipated every step, handled challenges with ease, and...

You and your team made this process very easy. You explained everything is good detail and made it easy to understand. However, I am still waiting on copies of the signed closing documents or at least unsigned copies for my records.

Reply from Addy Dosunmu

June 10th, 2025 01:30 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Jason Tedford at New American Funding did a terrific job for my buyer client and was very informative throughout the entire mortgage process end-to-end. As a realtor, I rely on having the best team to get my client to closing without any issues....

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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