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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,910)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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They worked with us to help get our credit to the point we needed. They were excellent with fixing any issue that arose and by the end we bought a new home that we wanted. They were awesome from start to end. Special thanks to Rick for all...

Megan and her team are second to none! They made the process easy and were always available to communicate if we had any questions. Don't waste your time working with anyone else!

Great communication. Knowledge of the process from start to finish, and the best problem solver I've ever worked with!

Cristian made the refinance process very simple. he was very responsive and answered all of our questions and concerns

Reply from Cristian Castor

August 9th, 2025 02:38 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Answer questions when asked. Return phone calls. Company wide poor communication except Michelle, she returned all emails.

Our situation kept changing and the team was flexible and sought solutions to problems . they continued to look for ways to say yes.

Reply from Wesley Lightman

August 9th, 2025 02:11 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Nathan was on top of everything. Made the transaction very smooth and simple for buyer. Highly recommend.

Reply from New American Funding - Nathan Mille...

July 30th, 2025 06:30 PM

Thank you, Brian, for your kind words and for taking the time to share your experience. You were awesome to work with as well. Hope we can do business again soon. Take care, sir!

Processor communication was lacking when verifying differences in paperwork vs original documents

Reply from Aizen Malki

August 9th, 2025 02:23 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I want to thank James from New American Funding for delivering outstanding service. He stepped in at the last minute and managed to close on my home in just 10 days something that’s almost unheard of. James kept every promise he made, was always...

I was given the best service, I have my first home.. and I am extremely happy with how easy everyone made this process. it always been my dream to own a home, and they helped make that dream come true. THE BEST SERVICE. HANDS DOWN!!

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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