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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,903)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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David was amazing! he called when I asked, he kept me up to date, I could not have asked for a better experience! his level of profesionalism was exceptional. I have had for housing loans and I dreaded them. this is the first time I was not...

Reply from David Marseilles

September 2nd, 2025 05:18 PM

I'm really pleased to hear that your experience was stress-free and that you found the process with me to be professional and efficient. It's great to know that I could make a difference in your perception of housing loans. Thank you for your...

Christian made it great! He's very relatable and easy to communicate with

Reply from Cristian Castor

September 12th, 2025 03:01 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Janice did a great job communicating through out the process. Took time to call us everytime we had questions on fees and the structure of our loan. Always has a great attitude and is a joy to work with.

Reply from Janice Bae

September 5th, 2025 01:51 PM

It's wonderful to hear that you appreciated the communication and support I provided throughout the process. Taking the time to address your questions about fees and loan structure is an important part of my role, and I'm glad it contributed...

Quick and easy- friendly staff that stayed in

Reply from Cristian Castor

September 12th, 2025 02:20 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Excellent service

Reply from Reid Sinclair

September 12th, 2025 02:14 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

She was helpful and friendly and easy to communicate with.

From the first moment interaction I knew I was in good hands. Mike was experienced and very well educated in the doffernet loan options. Communication throughout the process was stellar. Timelines were met and my wife and I couldn't be more...

Reply from Michael Lesinski

September 12th, 2025 12:41 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Mallory Made the process super easy and answered all my questions during the pre approval process.

Reply from New American Funding - Mallory Depu...

September 2nd, 2025 03:00 PM

I'm pleased to know that the process was smooth for you, and that I could effectively address your questions during the pre-approval stage. It's important to me that you feel well-supported. If there's anything else I can help with, feel free...

Jeanette was upfront about many about manu things and what to expect from day 1. Her communication was great and hearing back from her was very timely. She made feel confident in the process.

Reply from New American Funding - Jeanette Rui...

September 2nd, 2025 03:00 AM

Thank you for your feedback. Glad you're happy with the experience and super happy to help. I will be back in touch to help you manage the loan :)

Donald Cook was excellent with following up. Kept up with me for a whole year. After doing comparisons in pricing and process, in addition to ratings and BBB reviews I decided to go with NAF. They were very thorough and communicated every step...

Reply from Owner

February 11th, 2026 12:00 AM

Thank you so much for taking the time to leave a review, Dr. Khadijah. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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