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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
4 Star
7%
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2%
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1%
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1%
Reviews from Web
  • for
    Michelle Colato Ochoa
    Encompass
    S
    Susan P T
    Mesa, AZ
    Posted on September 11th, 2025 08:49 PM
    The processor she used was not in top of everything. I say this bc one week before we were supposed to close we were informed that we need a structural engineering inspection. Then it came back that we needed repairs made. So this caused alot...
    read more
  • K
    Karl W
    Mabank, TX
    Posted on September 11th, 2025 08:10 PM
    On all paper work it said cash at closing. Had cash for closing. Then was told cashier check or wire transfer the day of closing. Had to get a cashier check from another bank would not accept it due to it not being from my bank. Would have...
    read more
    Reply from New American Funding - Kyle Jones
    September 11th, 2025 08:13 PM
    I appreciate your feedback, Karl. I'm sorry to hear about the inconvenience you experienced during the closing process. Communication about such details is crucial, and I'll make sure to address this to improve future transactions. If you have...
    read more
  • D
    Donna J
    La Salle, IL
    Posted on September 11th, 2025 08:01 PM
    Matthew was always available, respectful, and thourogh.
    Reply from Matthew Novakoff
    September 21st, 2025 08:02 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • for
    New American Funding - Alan Galicia
    Encompass
    T
    Terry R
    Durham, NC
    Posted on September 11th, 2025 06:17 PM
    Good communication which is very helpful. I like a lender that provides frequent updates as we move through the loan process.
  • M
    Maria A
    Terrell, TX
    Posted on September 11th, 2025 05:14 PM
    Jessica is an expert and is also extremely kind. That's a wonderful combination.
  • T
    Taylor H
    Moyock, NC
    Posted on September 11th, 2025 04:10 PM
    Matthew was available and quick to get back to me when he wasn't. I was never left in the dark during any step of the process. Professional and Personable.
    Reply from Matthew Novakoff
    September 21st, 2025 04:12 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
  • K
    Kenneth R L
    Lake Charles, LA
    Posted on September 11th, 2025 03:18 PM
    Sammy made it much easier and faster than the first time I financed my home.
    Reply from Sammy Lopez
    September 21st, 2025 03:20 PM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • Encompass
    N
    Nickolas N
    Jarrell, TX
    Posted on September 11th, 2025 11:48 AM
    Excellent communication made for a smooth transaction
  • T
    Teresa Y
    Posted on September 11th, 2025 12:00 AM
    Loan Officers professional, dedicated, friendly They keep you informed. every step through the process of your loan. I highly recommend them you won't be disappointed.
    Reply from Owner
    October 11th, 2025 12:00 AM
    Hello Teresa, we appreciate your kind words and for the recognition of the service you received from your loan team and recommendation! Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management
  • S
    Sarmad M
    Posted on September 11th, 2025 12:00 AM
    Great team! Gino is the best
    Reply from Owner
    September 27th, 2025 12:00 AM
    Thank you so much for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing