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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,884)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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If it Would have work out a little faster, wasn't there fault just took for ever to get all the reports from the inspectors

Reply from New American Funding - Jenny Cho

October 11th, 2025 04:57 PM

I understand the frustration with the time it took to get all the reports from the inspectors, Robert. I appreciate your patience during the process and your understanding that some delays can be out of our control. If there's anything more...

She was always available....returned calls and emails daily, was pleasant to work with, kept me "in the know" and has a great attitude!

The communiaction and how smooth the process went.

Reply from New American Funding - Christopher ...

October 11th, 2025 02:35 PM

Very nice working with you Steven and look forward to doing it again!

Kyle Jones was extremely professional and on top of everything. He always had an answer to my questions and took the time to explain the process to me.

Reply from New American Funding - Kyle Jones

October 13th, 2025 02:50 PM

I appreciate your kind words, Kathleen. It's great to hear that my approach in keeping on top of things and providing detailed explanations was helpful during the process. If you have any more questions or need assistance in the future, I'm...

Excellent communication, veri kind

Reply from Edwin Miranda

October 20th, 2025 03:56 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The knowledge and the ease of explaining everything to us and also the patience he had. Actually the whole company was perfect. Thank you all and know we can breath with ease knowing our debts are Paid off. Thank you Mr. Donnolo

Reply from Karim Halawi

October 20th, 2025 02:50 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Jeff was very professional and responsive .

Smooth transaction. I was provided everything I needed in a timely manner and my messages were promptyly replied to. Thanks Jullian

1. If all documents needed were requested ahead of time and not one at a time or on the dates of closing 2. Everyone was more on the same page and transparent

Reply from Kaitlyn Scalera

October 20th, 2025 09:00 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Rashel and her team are amazing and go above and beyond to make your dream come true, we can not thank you enough for making our dream a reality. NAF makes you feel very comfortable throughout the entire process from start to finish. Being...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Michelle, we are happy to hear that you were pleased with the service Rashel, and your loan team provided. It has been a pleasure to assist you with your home financing needs. Please let us know if we can be of any further assistance....

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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