Consumer Direct | Santa Ana, CA
Santa Ana, CA
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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New American Funding - Robert Adams
Communication was always there, went above and beyond.Very professional, nice, awesome people. Robert Adam's made the experience very easy and helped alot with the stress that comes with it. Made me feel comfortable and took alot of stress...
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Reply from Robert Adams
November 10th, 2025 06:44 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Jessica Bustos was of great help. From the first day she guided us and helped us in the process of buying our first property. I'm very happy and grateful.
Reply from Jessica Bustos
November 10th, 2025 02:53 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
I have been a customer for 10 years. I am please with how easy and effective this company has been. Communication is great and every process I have ever done is clear and I am impressed with their customer service.
Reply from Owner
February 11th, 2026 12:00 AM
Thank you so much for taking the time to leave us feedback. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management
Young was incredibly efficient in communication and very knowledgeable. I cannot imagine better service; I will be in touch with NEF if I need to work on a loan again
Reply from Owner
February 11th, 2026 12:00 AM
Thank you so much for taking the time to leave us feedback. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management
As a 1st time home buyer like me is quite challenging & will need lots of time i though its not possible but from meeting up my realtor Sheryl Magdayao she recommended me to my awesome loan officer Rodel Flores. Both of them has beed really...
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Reply from Owner
February 23rd, 2026 12:00 AM
Hello Thara, thank you so much for taking the time to provide a review and for the recommendation. We appreciate you choosing us as your lender of choice to assist with your home financing needs. We hope you and your family will make many lifetime...
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The communication and feedback.
Reply from Matthew Novakoff
November 10th, 2025 05:17 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Very friendly service and quick to call back. Easy to follow instructions and helpful with finding what worked best for me.
Reply from New American Funding - Jeff Donohue
February 26th, 2026 11:40 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Aizen was very professional and answered my questions on which was the best loan for me and my situation. Not pushy just friendly.
Reply from Aizen Malki
November 10th, 2025 04:29 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
for
JUAN CRUZ
Juan was very helpful throughout the process and very responsive. Juan was willing to explain/answer when I had questions, and made the experience feel like a human interaction rather than just another number.
Reply from JUAN CRUZ
November 10th, 2025 06:28 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Kari is the best! She is giving of her time
to explain the processes involved in obtaining a
mortgage and all that entaiis . Reassuring all the way
Reply from Kari Schlagheck
November 10th, 2025 04:43 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing