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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,850)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Ken was on top of every step and quickly answered my questions in a thorogh manner.

Reply from New American Funding - Ken Ostrande...

January 27th, 2026 03:51 PM

It was a true pleasure.

Excellent scenario planning and helping to look at numbers from different perspectives. Fully trust Reid and would call him agaim if in need of services!! Excellent work from start to finish!!

Reply from New American Funding - Reid Sinclai...

January 28th, 2026 09:35 PM

Steven, thanks for trusting me with the process, and I'm thrilled to hear that you had a great experience! Looking forward to helping you again in the future!

Professional, helpful and knowledgable. Solar documents were a little complicated and time consuming, otherwise the process was easy.

Reply from Michael Lesinski

February 6th, 2026 03:05 PM

I appreciate you sharing your experience, Rachel. I'm glad to know you found my assistance professional and knowledgeable. I understand that the solar documents can be intricate and appreciate your patience throughout that part of the process....

Got us the perfect product for our situation, and saved us a huge amount of work. From offer acceptance to closing was only about three weeks.

Reid was very personable, took his time answering all my questions, was very available when I needed to talk with him, and walked me through all my potential borrowing options to make sure I felt comfortable and well-informed.

Reply from New American Funding - Reid Sinclai...

January 28th, 2026 09:37 PM

Andrew, I appreciate you leaving me a review! I'm happy to hear that you were satisfied with the loan process and I truly enjoyed helping you navigate getting into a new home. Best wishes and looking forward to helping out again in the future!...

Communication is key...And he provided all answers to my questions.

Reply from New American Funding - Reid Sinclai...

January 28th, 2026 09:38 PM

Hello Gina, agreed, communication is key! Thanks again for trusting me with your loan process, and I'm looking forward to helping again down the road!

Everyone was very friendly through the whole process. Nate was comforting, informative and patient with us through this process especially with this being my first home Purchase and running into the issues we did with my family. Nate suggested...

Reply from New American Funding - Nathan Mille...

February 3rd, 2026 03:55 PM

Thank you so much for your kind review, Vanessa, it truly means a lot to hear about your positive experience! I’m happy I could support you through your first home purchase. I also really appreciate your kind words about our team here at NAF....

Update...there agents hide negative reviews on there personal website. We worked with Max Yinder and agent who had no clue what he was doing and gave us false information about refinancing using the VA. He was clueless to the process and kept...

Reply from Owner

February 11th, 2026 12:00 AM

We are sorry to hear about your loan experience and appreciate you bringing this to our attention. Should you wish to discuss this matter further, please contact us for further assistance. Respectfully, Customer Service Management

One star since its not possible to put 0. They don't care about customer and have very poor knowledge of what they do, like first timers but with arrogance of the very experience professional would never have. Do not use them at all.Update:...

Reply from Owner

February 11th, 2026 12:00 AM

We are sorry to hear about your experience. Please know that we take reviews like this very seriously. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management

He was always there every step of the way in any way u needed him really greatful to have had him

Reply from Jullian Moss

February 4th, 2026 04:34 PM

It's great to hear that you felt supported throughout the process, Toby. I'm grateful for the opportunity to assist you every step of the way. Your satisfaction is important to me, and I appreciate the kind words. If you ever need further assistance...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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