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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,850)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Reid was great . Jocelyn was awesome after the horrible experience I had with Carrie monk

Reply from New American Funding - Reid Sinclai...

February 2nd, 2026 11:10 PM

Andre, I’m glad I could be of assistance and that Jocelyn also contributed positively to your experience. Looking forward to helping you again down the road!

The loan process went as easily as it could have and everything was explained. I felt like you guys were looking out for us and you reached out to us to get us a better deal.

Reply from Jenny Cho

February 2nd, 2026 05:03 PM

I'm pleased to hear that the loan process went smoothly, Stason, and that everything was clearly explained. It was important to me to ensure you felt supported and that we explored the best options available for you. If you have any more questions...

She made a tough situation so much better! Always available and communicated so well. Appreciate how much she cares!

Megan Larrabee was absolutely phenomenal from start to finish. She worked to match or beat my other quotes, was readily available, always friendly and never made me feel that I was bothering her. Her knowledge, work ethic, and friendly demeanor...

Reply from Megan. Larrabee

February 11th, 2026 09:14 PM

I'm truly grateful for your kind words, Ashley. It's important to me to ensure a smooth experience, and I'm glad I could help make the process less stressful for you. Your recommendation means a lot, and I'm here to support you with any future...

We were able to refinance

Reply from Kaitlyn Scalera

February 10th, 2026 08:14 PM

Inga, I'm glad you were able to navigate the refinance process. If you have any questions or need further assistance, please feel free to reach out.

When something was needed Jenny was on letting us know what needed to be done.

Reply from Jenny Cho

February 2nd, 2026 05:03 PM

I appreciate your feedback, Veronica. Keeping you informed throughout the process was important to me, and I'm glad I could assist with what was needed. If there's anything else or any questions you have, please don't hesitate to reach out.

Well really it was this one time I used this process and some how it got really messy. I DO NOT want to go though that much delay again. I am not confident in Elaine I feel she dropped the ball, made me confused sometimes and just was not 100%...

Reply from Matthew Novakoff

February 10th, 2026 04:31 PM

Regina, I'm sorry to hear about the complications you faced during the process. Your concerns about the delay and communication are important to me, and I understand your frustration. If you have any specific issues you'd like to discuss further,...

Sergio and his team were the best! Super helpful and communicative, we felt very taken care of!

Reply from Sergio Alvarez

February 10th, 2026 03:51 PM

Matthew, I appreciate your feedback and I'm glad to know you felt supported and well-informed throughout the process. It's important to me that you had a positive experience working with us. If there's anything else you need or any questions...

Fenix was very nice and returned emails, but there were some stressful moments throughout this transaction that I feel could have been managed better. My clients sent an email on December 23rd that they wanted to change their downpayment amount,...

Everything came together at the end! Communication improved throughout the process.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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