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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,850)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,850)

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Experience.com

4.8

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Sammy was always on top of updating me with any information he could and had. He was always one phone call away if I ever needed anything explained in further. Everything was smooth in the transaction .

Reply from Sammy Lopez

February 16th, 2026 02:12 PM

It's great to hear that you felt well-informed and supported throughout the process, Marco. I'm pleased everything went smoothly for you. If you have any more questions or need further assistance, please don't hesitate to reach out. Your positive...

Experience was great, make sure to double check documents that are sent but communication was clear and availability was excellent.

. .

Reply from Sean Rapp

February 16th, 2026 06:45 PM

Thank you for your stellar rating, Stephanie. If there's anything more you wish to share or discuss about your experience with New American Funding, feel free to reach out.

Great service

Reply from Nina Seng

February 16th, 2026 02:47 PM

Randy, thanks for the positive feedback. I'm pleased to hear you had a great experience. If there's anything else I can help you with in the future, please don't hesitate to let me know.

Peter Leung made the loan process very frustrating. There were many times where myself , my realtor , and the contractors would ask questions and peter would either completely not answer a question, or answer it very poorly with no explanation....

Reply from Scott Monroe

February 16th, 2026 02:40 PM

Samuel, I appreciate you sharing your experience. I'm sorry to hear about the frustrations you encountered during the loan process. It's essential for me to ensure that communication is clear and effective. If you're open to it, I'd like to...

Lack of communication, lack of sense of urgency to get the loan proccessed, lack of knowledge to prevent from issues arrising. Michael is reactive to situations rather than being pro-active. We delayed closing 3 times and my clients had a horrible...

My experience was wonderful Lamia and Kayla made my home buying process easy and smooth.

Reply from Lamia Elfeky

February 16th, 2026 07:46 PM

Kade, it's great to know that your home buying process was easy and smooth. Working with you at New American Funding was truly a pleasure, and if there's anything more I can do for you, don't hesitate to get in touch.

I called before and spoke with an older woman, who then put me in touch with a younger guy. I was telling him the reason for even seeking a loan, but unfortunately he said that they would not be able to help me. So I started checking some other's...

Reply from Stephanie Wilson

February 16th, 2026 02:24 PM

Dorothy, I appreciate you taking the time to share your experience. I'm grateful for the opportunity to have supported you, and it's great to hear that our team's efforts came together to assist you in moving forward. If you have any future...

Jonathan, thank you so much!

Janice and Tammy helped with our refi. The experience start to finish was very quick and easy. Communication was great and we would definitely recommend New American.

Reply from Janice Bae

February 16th, 2026 07:27 PM

It's great to know that you found the refinancing process quick and easy, Rachel. I'm pleased that Tammy and I could provide effective communication throughout your experience. Your willingness to recommend New American Funding is appreciated....

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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