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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,847)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Mark, my loan officer, made this process incredibly smooth from start to finish. He was always accessible when I had questions, provided clear and thorough information throughout the loan process, and helped find solutions to what I initially...

Reply from Mark Esterholt

March 16th, 2026 07:03 PM

Andrea, I'm genuinely glad to hear that the process felt smooth and manageable for you. It's important to me to be accessible and provide clear information every step of the way. I'm also pleased that Dawn was able to facilitate such effective...

Dennis was always quick to respond!

Excellent communication throughout this whole experience. The team had great communication amongst each other. Loan approval was pretty quick.

Reply from Cristian Castor

March 13th, 2026 08:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Nate was just a great person to work with. Pleasant. Quick. Detail oriented.

Reply from New American Funding - Nathan Mille...

March 5th, 2026 03:00 PM

It's really great to read your kind words, Bill. I'm glad you found our collaboration pleasant and efficient. Your feedback is genuinely appreciated! If you have any questions or need assistance in the future, don't hesitate to reach out. Thank...

Great communication with fast answers throughout the transaction. When closing got moved up he worked fast to make it seamless for our clients.

Reply from New American Funding - Nathan Mille...

March 3rd, 2026 05:48 PM

I’m so happy to hear you were satisfied with my communication and responsiveness during the transaction, Cassandra! I sincerely appreciate you taking the time to provide your kind review! If you or any of your clients ever need help with financing...

My Sr. Loan Officer Jeanette, on a recorded line, was nothing short of incredible. Before her, I’d spoken to four different Loan Officer's who all gave me the same line: “Work on your credit and call us back.” Jeanette was the first person...

Reply from New American Funding - Jeanette Rui...

March 3rd, 2026 05:54 PM

Thank you for allowing me to help. Congratulations again and I'll be in touch :)

Everyone who worked with us was available with all the answers to our questions

Reply from Blair Bates

March 13th, 2026 03:27 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jessica was amazing through everything! I'm a first time home buyer and she was so gracious, and has such a warm and excellent energy, that all nervousness went away with navigating all of it. She worked so hard to help get us into this home,...

Reply from Jessica Bustos

March 13th, 2026 02:35 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Sammy was attentive and did eerything to make things run smoothly. Once we got to underwritting things got a little sketchy.

Reply from New American Funding - Sammy Lopez

March 5th, 2026 01:09 AM

Thank you

No communication from her from the beginning until. Once she did it was very little. Didn;t meet closing time and wanted to move it back 4 hours and still didn't meet that time either. Very poor experence from beginning to end.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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