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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,847)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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4.8

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4.97

(491)

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4.88

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My husband and I are Overjoyed with New American Funding! Our Loan officer Donald Cook was exceptional! Not only did he guide us through everything step, but was able to answer every question we through his way. As First time homebuyers, he...

Reply from New American Funding - Drew Vogl

April 28th, 2026 06:07 PM

Natasha, I'm pleased to hear that Donald Cook and Kimberly O'Donnell provided you with such helpful guidance and support during your homebuying journey. It's wonderful to know that their communication and knowledge made the process easier for...

We are a home seller that accepted a contract based on an offer that was received that included a preapproval from Carlos. We had concerns about the financing and requested that the file be fully underwritten before accepting the contract and...

Reply from Carlos Saavedra

March 30th, 2026 05:40 PM

We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.

Questions were answered promptly process went very smooth

Reply from New American Funding - Marcelo De M...

March 18th, 2026 10:05 PM

It's great when a well executed plan comes together!! Happy to hear.

Communication is what i asked for from the beginning. There was a lack of that and it took me getting very frustrated and looking elsewhere for financing needs prior to getting communicated with. Communication between Nina and Shawn seem to...

Reply from Shawn Budd

March 30th, 2026 03:54 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

George was very informative, easy to get a hold of, and was an over all joy to have working with us on this. He made the process easy to understand and was very thourough. I will be recommending him and NAF to friends and family.

Reply from George Nguyen

March 20th, 2026 12:19 AM

I truly appreciate your kind feedback, Sarah. I'm glad to hear that the process felt straightforward and easy to understand. Being available and thorough is important to me, and it’s heartening to know you felt well-supported throughout. Thank...

Vince was super communicative and always went out of his way to ensure we were informed. As first time home buyers, his clear explanations of important terms and his step by step walk throughs of documents was very informative.

Reply from New American Funding - Drew Vogl

April 28th, 2026 01:15 PM

Samuel, I'm glad to hear that Vince was super communicative and provided clear explanations throughout your home buying process. It's wonderful to know that his efforts made your experience as first-time home buyers more informative and manageable....

Ana was very responsive and kept me updated on everything regarding our clients progress through the loan process.

Tim was exceptionally good with making sure things was right and timely manner. he took care if me for syre sure with every aspect in d the process and would highly recommend him and the company with buying a house

Reply from Tim Spargur

March 17th, 2026 04:15 PM

I appreciate your feedback, Brandon. It's important to me that you felt well taken care of throughout the process. Thank you for sharing your positive experience and for recommending me and New American Funding. If you have any future needs,...

excelent communication, super smooth transaction

The survey was until.thus

Reply from Aizen Malki

March 26th, 2026 06:51 PM

Thank you for your 5-star rating, Kyle. I'm glad to see your positive feedback. If there’s anything further I can do to assist you, please don't hesitate to get in touch.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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