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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,835)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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The fast process and the help with every question we had. She did not make us wait for any response.

Reply from New American Funding - Jenny Cho

April 21st, 2026 03:11 PM

I'm glad to hear that the process was fast and that I could assist with all your questions, Christopher. It's important to me to provide timely responses and support throughout. If you have any more questions or need further help, please feel...

Always friendly, willing to help with a great attitude.

Reply from New American Funding - Scott Monroe

April 24th, 2026 05:29 PM

Marion, I appreciate your kind words. It's important to me to maintain a positive and helpful approach in our interactions. If there's anything more I can do for you, please feel welcome to reach out.

Jeanette was always helpful and available to assist with any questions I had.

Reply from New American Funding - Jeanette Rui...

April 21st, 2026 03:08 AM

Happy to help!

Noproblems

Reply from Scott Rego

April 30th, 2026 08:22 PM

Thank you, James. I'm pleased to know that everything went smoothly for you. If you ever need further assistance, I'm here to help.

Both men were extremely kind and patient with me. They were responsive and caring. Went the extra mile. Very thorough

Reply from Carl Velasquez

April 30th, 2026 04:51 PM

I'm happy to hear that you felt well taken care of, Michele. It's important to me to provide thorough and supportive service, and I'm pleased that we could make a positive impact. Thank you for your kind words, and if you need anything else,...

The whole experience was easy and efficient.

Reply from Joe Morris

April 30th, 2026 08:55 PM

Andrew, I'm glad to hear that you found the experience easy and efficient. If there's anything else I can do for you, please feel free to let me know.

I really enjoyed working with EJ! He is awesome and friendly and kind of a cool guy haha I really appreciate everything He did for me. EJ made everything so easy for me!

Reply from EJ Assi

April 29th, 2026 02:04 PM

I'm pleased to know you enjoyed working with me, Vashti. Your kind words about my approach mean a lot, and I'm happy to have made the process easy for you. If there's anything else you need, just let me know!

Nothing unexpected or overlooked progressed seemingly as planned

Reply from Scott Rego

April 29th, 2026 05:39 PM

I'm pleased to hear that everything progressed as planned, Kerry. If you have any further questions or need assistance, feel free to reach out to me.

EJ was always available to answer questions in easy to understand ways. He was reassuring and felt like a trusted partner through the entire process. When the time comes to refinance again, I hope he is available. Best experience ever!

Reply from EJ Assi

April 29th, 2026 03:46 PM

I'm thankful for your kind words, Maria. I'm pleased to have been a trusted partner for you throughout the process and to hear that you found my explanations helpful. I'll be here whenever you're ready to refinance again!

Communicatio. always had answers for my questions in extremely timely fashio.

Reply from Mallory Depuy

April 28th, 2026 04:39 PM

I'm glad to hear that you appreciated the communication and timely responses, Raymond. If you have any more questions or need further assistance, please feel free to reach out. Thank you for your feedback!

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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