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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,835)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Very kind and respectful, always cheerful and ready to help us with any questions we had.

Reply from New American Funding - Kristina Grz...

May 26th, 2026 08:17 PM

Juan, I'm pleased to know that you found my assistance kind and respectful. It's great to hear that I could help with your questions. Thank you for your kind words!

Edwin and others supplied great service and no delays throughout the process

Reply from Edwin Miranda

May 7th, 2026 04:08 PM

I'm pleased to hear that you experienced great service without any delays, Richard. Thank you for your positive feedback. If there's anything else you need, feel free to reach out.

More clarity when giving out information

Reply from Mark Esterholt

May 7th, 2026 03:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

EJ had stellar integrity, answered my every question in detail. After reading some of the reviews on line I actually expected funding late and yet we closed just like EJ said, on time! You should figure out a way to clone him, he is a remarkable...

Reply from EJ Assi

May 7th, 2026 03:22 PM

Thank you for your kind words, Merrily. I'm grateful that you found my integrity and detailed answers helpful throughout the process. It's appreciated to know that we met your expectations and closed on time. If you ever need anything else,...

Simple and concise

Reply from New American Funding - Ken Ostrande...

April 27th, 2026 03:20 PM

appreciate the feedback

Every part of the process was professional and communicative. Devin was great to have working with us and we would highly recommend Devin for anyone else.

Reply from Devin Powers Davis

May 7th, 2026 02:31 PM

I'm thankful for your positive feedback, Adrian. I'm glad to hear you found the process professional and communicative. Your recommendation is greatly appreciated, and I'm here if you need anything in the future.

Communication was excellent. Responsed to wuestions or inquiries very promptly

Nina was fantastic to work with! She had great communication throughout the entire process and stayed on top of every detail. I would absolutely recommend her and hope to work with her again in the future.

Sophia was really amazing to work with. Super fast, very communicative and extremely professional. She told us everything we needed up front. She was very easy to work with and align all the paperwork.

Reply from Sophia Chin

May 6th, 2026 08:50 PM

I'm pleased to know that you found working with me to be a positive experience, Mary. I appreciate your kind words about my communication and professionalism. If there's anything else you need, feel free to reach out.

Marcelo was very pleasant from beginning to end. He explained each and every step of the process to me whereas I understood it and whenever I got stuck and didn't understand any of the steps he took the time a day explained it clearly. Marcello...

Reply from New American Funding - Marcelo De M...

May 2nd, 2026 12:12 AM

We appreciate you as customer Carolyn, thank you for the kind words and the repeat business. Enjoy the improvements to your home in great health!!

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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