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Jerry was always there to answer any and all questions k had. He helped me understand every step!
Reply from Jerry Brown
August 2nd, 2024 03:46 PM
I'm delighted to hear that you had such a positive experience, Stefanie. It was my pleasure to be there for you throughout the process and to help clarify each step. Your 5-star rating truly means a lot to me and the rest of us at First Federal...
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Thank you for helping me with this loan. It was a lot of extra work for you. Marilyn was also a big help. Thank you all for your patience as we worked through getting all of the documentation.
Reply from Carrie Bregar
August 2nd, 2024 02:24 PM
I'm so glad to hear that you're satisfied with our services, Debbie! It was my pleasure to assist you with your loan, and I'm happy that Marilyn was able to make a positive impact on the process as well. We understand that gathering all the...
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Carrie was quick to respond and helpful with providing insightful information to each situation we faced. Carrie and her team supported us every step of the way.
Reply from Carrie Bregar
August 1st, 2024 11:26 PM
Thrilled to hear such positive feedback, Chelsea! It was a pleasure to support you in your purchase journey. Quick and insightful responses are a priority for me and my team at First Federal Bank. We're here to facilitate every step of the...
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Amy was very helpful, providing explanation, updates, and even informative (and blessedly short) videos along every step of the way to keep me updated. She answered every question in a timely manner, even "after hours."
Reply from Amy Mims
August 1st, 2024 09:49 PM
I'm thrilled to hear your positive feedback, Rita! It was a pleasure to assist you on this journey. Keeping you informed and answering your questions, no matter the time, is a top priority for me. I'm glad the videos were useful and not too...
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Amy was wonderful! Made us feel like we were a priority. This was by far the simplest and least stressful home loan experience we have ever had.
Reply from Amy Mims
August 1st, 2024 12:05 PM
I'm so glad to hear that you had a positive experience, Darren! Making my clients feel like a priority is always my intent when helping with a home loan purchase. I'm thrilled to know that it was the simplest and least stressful home loan experience...
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Amy made the process so easy as a first time home buyer! She was also available to answer any questions we had throughout the process.
Reply from Amy Mims
July 31st, 2024 02:40 PM
I'm thrilled to hear that you had such a positive experience, Emily! Making the home buying process as easy as possible for first-time buyers like yourself is really important to me. I'm glad I was able to assist with your questions and make...
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The attention to detail and the patience and care that was expressed as well. Also, the professionalism that was obvious to me and my wife.
Reply from Amy Mims
July 31st, 2024 01:14 PM
I'm so glad to hear that you and your wife had a positive experience with your purchase loan, Ronald. It's incredibly important to me to provide a detail-oriented and patient service. It's fantastic that my efforts resonated with you both....
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No complaints everything was good
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Jerry is awesome and easy to work with.
Reply from Jerry Brown
July 30th, 2024 09:56 PM
Thank you so much for your kind words, Brian. I'm thrilled to hear that you found the purchase process to be easy, and I'm grateful for the perfect rating! It was a pleasure to assist you with your loan at First Federal Bank. If you ever need...
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This was an out of state loan and Carrie was very responsive to my needs. She provided great advice, answered emails promptly and responded to phone calls promptly. Although this transaction was done electronically; I felt that I was in the...
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Reply from Carrie Bregar
July 30th, 2024 07:58 PM
Hi Valerie! I'm thrilled to hear that your experience with First Federal Bank and myself met your expectations, especially considering the out-of-state nature of your loan. Your kind words make my day! I always strive to be responsive and provide...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!