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My dad and I really needed the face to face meeting to clarify the details about his loan and my mortgage. I know a lot of things are done online but we needed that meeting in your office.
Reply from Carrie Bregar
November 3rd, 2024 11:32 AM
I'm delighted to hear that you found our face-to-face meeting helpful, Mara. We understand the importance of these sessions in clarifying the details around loans and mortgages. We at First Federal Bank always strive to cater to the specific...
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Very easy to work with and great communication
Reply from Amy Mims
October 31st, 2024 05:08 PM
I'm so glad to hear that you found the loan purchasing process easy, Karissa! Your positive feedback about the great communication is much appreciated. It's always my goal to provide the best service possible for First Federal Bank's clients....
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Jerica was very Professional, Kind and very helpful. I was very Blessed to have her as my Loan Originator. She was so supportive and reassuring of my concerns. I have referred her to several co workers and friends.
Reply from Jerica Zavala
October 30th, 2024 09:06 PM
I’m truly touched by your kind words, Kimly! I'm glad I was able to provide the professionalism and support you were seeking throughout your home purchase process. It was my pleasure to help you as your loan originator and reassure you of your...
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Amy was very personable, professional, knowledgeable and always keep us in the loop on progress being made throughout the process . Her communication was great as well . She always followed up with a quick response and this was very much appreciate....
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Reply from Amy Mims
October 30th, 2024 02:13 PM
Thank you so much for the review, Kirk! I'm glad to hear that you had a positive experience with the purchase loan process. Ensuring that my clients are informed and feel at ease is always a top priority for me. I truly appreciate your kind...
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Anna Leigh is the BEST! She explained everything and helped every step of the way. I will most definitely recommend her to anyone looking to finance a home.
Reply from Anna Leigh DeLaire
October 29th, 2024 09:35 PM
Cheryl, it warms my heart to read your kind words! I'm so grateful I had the opportunity to help guide you through the home financing process. It was a pleasure working with you and I'm thrilled you found my explanations helpful. Your recommendation...
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Carrie was patient and always got back with me quickly when I needed anything.
Reply from Carrie Bregar
October 27th, 2024 03:15 PM
I'm thrilled to hear that you had a positive experience, Adrienne. Your feedback means a lot to me. I aim to provide prompt and efficient service, and I'm glad that was reflected in your interaction. Should you need any further assistance with...
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Jerica is very knowledgeable and her customer service is outstanding.
Reply from Jerica Zavala
October 23rd, 2024 08:29 PM
Thank you so much for your kind words, Annaka. I'm delighted to hear that you had an excellent experience with your purchase loan. I strive to provide the best customer service and your acknowledgment simply reinforces this commitment. I'm...
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Anytime I had a question I didn’t have to go through multiple people to get the answer Mrs. Carrie always had it for me.
Reply from Carrie Bregar
October 23rd, 2024 04:50 PM
I'm so glad to hear that you had a positive experience, Greyson! It was my pleasure to assist you throughout your purchase process. I always strive to provide prompt and accurate responses to all questions, and I'm thrilled that I could meet...
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Organized instructions towards milestones during process
Carrie was very helpful throughout the entire process
Reply from Carrie Bregar
October 21st, 2024 01:32 PM
I'm truly glad to hear that you found my assistance helpful, Kevin. Your satisfaction throughout the loan process is what I strive for at First Federal Bank. Receiving a 5-star rating from you is indeed rewarding. Thank you for your kind words,...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!