Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
How personnel went above and beyond to ensure we had a positive experience.
for
I appreciate Kalya's professionalism and her quick responses to our questions. She was knowledgeable and proactive explaining different options. Overall, it was a great experience. I recommend working with Kayla and First Federal Bank.
Reply from Kayla Bobo
August 12th, 2026 05:16 PM
Thank you for your kind words, Russell. I'm so pleased to hear that my professionalism and quick responses were helpful during your experience. It's wonderful to know that you found the options I provided useful. If you have any more questions...
read more
for
Amy did a good job.
Reply from Amy Mims
August 12th, 2026 05:04 PM
Thank you, Jeffery. I'm happy to know you felt I did a good job. If there's anything else I can assist you with, please let me know.
Professionalism .
Reply from Carrie Bregar
August 11th, 2026 08:01 PM
Leo, thank you for recognizing the professionalism in my work. If there's anything else you need assistance with, please let me know.
for
Amy was very responsive and kind.
Reply from Amy Mims
August 11th, 2026 02:33 PM
Thank you for your kind words, David. I'm pleased to hear that you found me responsive and kind during the process.
for
Amy was there every step of he eay, answered all of our questions/addressed our concerns, and made sure this process was as smooth as possible . She was fantastic!
Reply from Amy Mims
August 11th, 2026 01:19 PM
I'm glad I could be there for you every step of the way, Raymond. Your feedback about ensuring a smooth process and addressing your concerns is greatly appreciated. If you need any further assistance, please feel free to reach out.
for
Painless, is my experience, wonderful communication, outstanding service, worry free. Highly recommended.
Reply from Amy Mims
August 7th, 2026 06:19 PM
I'm glad to hear that your experience was painless and worry-free, James. Your recommendation and kind words about my communication and service mean a lot. If there’s anything else you need, just let me know.
for
Jerry was very thorough and knowlegible in making sure I got the best rate and insurance for my new home purchase. He is a pleasure to work with.
Reply from Jerry Brown
August 6th, 2026 05:18 PM
I'm happy to hear that you found my assistance thorough and knowledgeable, Rose. Ensuring you received the best rate and insurance for your new home was a priority. It's nice to know working with me was a pleasure for you.
Jerica is Amazing! I love her . The patience she has, she helps you with understanding of the process, she doesn't give up, and she makes sure you are well taken care of during the entire experience .
Reply from Jerica Zavala
August 5th, 2026 04:13 PM
Cierra, I appreciate your kind words and am glad to know that my patience and support made your experience a positive one. It's important to me that you felt well taken care of throughout the process. If there's anything else you need, I'm...
read more
for
Great people to work with .
Reply from Jerry Brown
August 3rd, 2026 01:58 PM
Thank you for your kind words, Benjamin. I'm glad you had a positive experience working with us. If there's anything more I can assist you with, please don't hesitate to reach out.
61–70 of 2356
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!