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Just making it happen. Finding away.
We agreed on the 17th as a closing date for a reason and this date changed without being communicated. The seller and I both showed up on the 17th to close. She drove an hour to closing and her son prolonged going back to Nashville for 2 days...
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Reply from Carrie Bregar
September 29th, 2025 05:16 PM
Hi Mr. McDaniel,My sincere apologies regarding your closing. When Jordan left the bank he left little communication with anyone on loan files. So I am so sorry, i saw your loan in approved status and was unaware of any changes to closing date...
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As first time home buyers, Amy made the entire process easy and stress free. She was very informative, patient, quick to respond, and helpful throughout the process. We never once had to worry about our loan process knowing it was in her hands!...
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Reply from Amy Mims
September 29th, 2025 04:04 AM
Thank you for sharing your experience, Brooklynn. I'm so pleased to hear that the home buying process felt easy and stress-free for you. It's important to me that first-time buyers feel informed and supported every step of the way. Your recommendation...
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Amy was very helpfull and easy to communicate with. She made buying a house for the first time stress free.
Reply from Amy Mims
September 27th, 2025 06:06 PM
It's great to hear that your first-time home buying experience was stress-free, William. I aim to make the process as smooth and clear as possible, so I’m glad communication was easy for you. If you have any more questions or need assistance...
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Carrie made so easy process as always doing outstanding job.
Reply from Carrie Bregar
September 25th, 2025 03:19 PM
I appreciate your kind words, Mahmoud. I'm glad to hear the process was smooth for you. If there's anything more you need from me at First Federal Bank, just let me know.
Anna was amazing, on top of everything from the very beginning! Answered every question we had, made everything so easy for us! She was nice and respectful every single day, True professional 10/10 would recommend to anybody!
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Reply from Anna Leigh DeLaire
September 25th, 2025 12:53 PM
I'm grateful for your kind review, Neil. It’s rewarding to know that you felt the process was straightforward and that your questions were addressed promptly. Your recommendation means a lot, and I appreciate the opportunity to assist you with...
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Coming into the situation, I didn't know what to expect. I thought it would be a complicated process. Jerica made the process really smooth and easy to understand and answered every question. She was always available with whatever you needed....
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Reply from Jerica Zavala
September 22nd, 2025 05:34 PM
I'm glad I could make the process smooth and clear for you, LaDerrick. It's important to me that your questions are answered and you feel supported throughout. Should you need any assistance or have more questions in the future, please feel...
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the overall process she worked with me to make my goal of being a first time homebuyer happen and she kept faith threw all the obstacles even when i wante to give up
Reply from Jerica Zavala
September 22nd, 2025 03:03 PM
Thank you for sharing your experience, Jawuan. I'm grateful to have been part of your journey to becoming a first-time homebuyer. Helping you navigate through the process and maintaining hope amid challenges is important to me. If there's anything...
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Jerry was very professional and easy to work with. Everyone involved was very helpful.
Reply from Jerry Brown
September 20th, 2025 05:05 PM
I'm pleased to hear that you found the experience professional and easy, Michael. It’s great to know that everyone involved was helpful. If there's ever anything else I can assist you with, feel free to reach out.
The process was very smooth and great overall!
Reply from Jerica Zavala
September 18th, 2025 03:21 PM
It's wonderful to know that the process went smoothly for you, Tarnesha. Ensuring an overall positive experience is important to me, and I'm glad that everything met your expectations. If you have any more needs or questions in the future,...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

