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Jerry did a wonderful job of working with me through a complex situation. He was there every step of the way and presented services as a friend and as a mentor through the process. Thank you Jerry!
Carrie was great. From the beginning of qualifying to closing on our new home. We had a bad experiences with a prior lending institution as we didn't think they were really taking our business serious and was full of excuses. Our new realtor...
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Jesse Crane
We were able to immediately get a pre approval letter and start the process, we were made aware of the next steps and the communication was clear. Then finally everything was done in the requested timeframe.
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Jesse Crane
He answered all our questions and treated us like we were a family member. He put us at ease through the whole process. The videos were fantastic to let us know what to expect.
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Everyone was absolutely great! Even with this anxious first timer! Covid had taken a toll on so much this past year, and even though, everyone was so helpful in jumping in, and explaining all along the way, answering questions I had, anytime....
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This was the second time we have used Carrie for our mortgage, she has made it so easy and painless from the customer side of things both times. I didn't even have to step foot in a branch this time! Would definitely recommend Carrie to anyone!...
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Jesse Crane
Communication was poor. Paperwork was not completed in a timely manner, delaying closing. I had to ask if closing was still on track approx 48 hours before closing was scheduled, rather than someone telling me that it was delayed. I understand...
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Carrie was great from the start! She was dedicated and fast. I never had to ask for anything, she always had paperwork to us on time. She didn’t miss a beat and she went over the top behind the scenes to make sure we got to closing. She was...
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Continued support along the way. I also liked that all was done electronically.
She made everything so easy for me and was really hopeful and sweet and did everything she could to help me. Thank you
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!