Tri-Cities, Kennewick, WA
Kennewick, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
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Katie was amazing to work with. Made the whole process very easy.
Reply from Katie Gaumer
July 13th, 2026 06:13 PM
Thank you so much, Kellen! Congratulations on your new home, what an amazing accomplishment!
Eric walked me through the loan process step by step and was always willing to provide quotes on prospective houses during my search.
Selina has been wonderful to work with during the process. She is a timely communicator. The construction loan team was also thorough and positive through the initial discussions .
Sheena and her team were quick and responsive to all aspects of our loan approval. Great job team!
Reply from Sheena Stemple
July 10th, 2026 03:50 PM
Thank you, Jollee! Means a lot that you would take time out of your day to write this! Thanks!
This my 4th home loan with 1st Security and each time the process has gone seamlessly. But, more than that, they know me and ask about how things are going. They are neighbors and friends. When someone asks about all my moves, I just tell them...
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Reply from Sheena Stemple
July 10th, 2026 03:52 PM
Pat! We are so excited for you! What a fun new adventure on top of your already amazing life! Cheers!
Eric went above and beyond with helping us on the financing for our new home. We would not have ever expected this high level of customer service. Thank you so much Eric!
Eric was exceptional in his communication, follow up and response time. Could not have asked for a better person to deal with! He needs a raise - seriously he was that good.
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Communication was great! We felt like we had a partner during the entire process.
Reply from Katie Gaumer
June 29th, 2026 11:06 PM
I'm grateful for your kind words, Jordan! I'm pleased to hear that you felt supported and that communication was strong throughout the process. It was so great working with you and helping you get into your dream home!
Very professional, took care of problems very quickly, lots of good information provided, and they understood exactly what I needed and delivered.
I was a first time home buyer and could have used a bit more understanding of the whole process before getting urgent emails to sign. But other than that, Sheena was fantastic and even allowed me to text her at whatever time and day She also...
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Reply from Sheena Stemple
July 10th, 2026 03:53 PM
So glad you had a good experience, and thank you for the feedback!
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About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.