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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • D
    Douglas B
    Norfolk, VA
    Posted on August 16th, 2026 12:33 PM
    Always stayed in contact an helping us through the process and everything we needed to do and the documents needed to get. He made us feel welcome to the new city and state before we even left our old home
    Reply from Nic Futrell
    August 24th, 2026 07:20 PM
    I’m grateful for your kind words and trust throughout the process. If you or someone you know needs help with a VA loan, FHA loan, or conventional home loan, I’d be glad to assist!
  • D
    DL
    Posted on August 15th, 2026 02:57 PM
    We had such a great experience with our home purchase fr Ryan. Always available for any questions at any time. He made the online process easy and the whole experience was so quick. I was truly amazed. Would definitely recommend Ryan at Towne...
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    Reply from Owner
    August 24th, 2026 07:25 PM
    Your review is greatly appreciated. I’m excited to continue being your trusted lender for VA home loans, FHA loans, conventional loans and other mortgage solutions. I look forward to helping you again whenever you’re ready.
  • D
    Diane L
    Williamsburg, VA
    Posted on August 15th, 2026 02:49 PM
    Having apleasa and knowledgeable person to talk to about any questions and available at any time was great . The online process and online updates were easy and helpful. i would definitely recommend Towne and Ryan to anyone .
    Reply from Ryan Lawrence
    August 15th, 2026 06:37 PM
    Thank you Diane for the 5 Star review!!!As I told you at the closing table, you were the perfect clients. You were always on top of everything I needed, within minutes of my requests. Thank you for allowing me to be part of your new home purchase....
    read more
  • S
    STEVEN L J
    Chesapeake, VA
    Posted on August 15th, 2026 12:24 PM
    From the first call. Responding to questions and staying in touch every few days. thanks
    Reply from John Hamilton
    August 17th, 2026 07:13 PM
    Thank you very much Steve, it means a lot. You and Kelly were so awesome to work with from start to finish.... I am so happy I could help, and I truly hope you both love your new home. Enjoy, and take care :)
  • O
    Oluwatosin A
    Chesapeake, VA
    Posted on August 15th, 2026 01:29 AM
    It was seamless working with Lauren. I love how she promptly responded to all our questions and inquiries. The communication on what we needed per time was great and we were able to get the loan approved very timely.
    Reply from Lauren Phipps
    August 24th, 2026 07:49 PM
    I’m thrilled to hear that I left a positive impression. Helping clients through home buying and refinancing is something I truly enjoy, and I’d be happy to help again! For any VA loan, FHA loan, or conventional loan needs, don’t hesitate to...
    read more
  • J
    Jack L
    Posted on August 14th, 2026 02:45 PM
    Nic knows his stuff. Great to work with and very thoughtful. You can't go wrong with Nic!
    Reply from Owner
    August 24th, 2026 05:21 PM
    I’m honored by your positive feedback and truly grateful to have given you a great experience. I’m always here if you have any questions or need help navigating the home loan process.
  • C
    Christopher J L
    Norfolk, VA
    Posted on August 14th, 2026 02:44 PM
    Third time is the charm with Nic. We have been very happy working with him and Melody. We will ask for their help whenever we are thinking about real estate. Thank you!
    Reply from Nic Futrell
    August 21st, 2026 02:45 PM
    Thank you for sharing your positive experience. I really enjoyed working with you. I’m honored to be your trusted mortgage advisor, whether it’s a VA loan, FHA loan or conventional, I’m always here to help however I can!
  • R
    Richard N C
    Norfolk, VA
    Posted on August 13th, 2026 02:45 PM
    Very dedicated people who worked tirelessly to keep me up to date on news, needs and process progress. Caring, concerned and flexible.
    Reply from Lauren Phipps
    August 20th, 2026 02:46 PM
    Providing consistent, reliable service is always my focus, so I’m glad to hear you had a smooth mortgage experience from start to finish.
  • E
    Edward B K
    Williamsburg, VA
    Posted on August 11th, 2026 02:04 PM
    Ryan has been the consummate professional throughout the entire process. He was always available and helpful in answering questions and he guided us very well during this journey. Thank you Ryan, and we wish you the best.
    Reply from Ryan Lawrence
    August 11th, 2026 02:53 PM
    Thanks Edward for the 5 Star review. You were the perfect client, always on top of everything needed. Hope you enjoy your new home!
  • A
    Andrea G
    Posted on August 11th, 2026 12:24 PM
    Ryan was communicative and very easy to work with. He always responded timely and explained the process very well.
    Reply from Owner
    August 15th, 2026 06:33 PM
    Thank you Andrea for the stellar review. As I told you at the closing table, you were the perfect client. You were always on top of everything I needed, within minutes of my requests. Thank you for allowing me to be part of your new home purchase....
    read more
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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