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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
96%
4 Star
3%
3 Star
0%
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0%
Reviews from Web
  • W
    William J C
    Franklin, VA
    Posted on February 6th, 2026 11:36 PM
    You were such a pleasure to work with!! Always punctual when returning calls. Will most definitely be recommending you and your team!
    Reply from Gwyneth Griffith
    February 16th, 2026 05:23 PM
    We're grateful for your positive review and hope to work together again in the future.
  • C
    Christy L C
    Franklin, VA
    Posted on February 3rd, 2026 01:34 PM
    Gwyneth is very knowledgeable, friendly and helpful in understanding the
    Reply from Gwyneth Griffith
    February 10th, 2026 02:40 PM
    We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
  • J
    Jarrod M F
    Portsmouth, VA
    Posted on February 2nd, 2026 02:29 PM
    She was super helpful. Being a first time home buyer she talked me through any and all questions I had about finaces and helped me to get a little extra money to cover some of my other debts which I was so grateful for! She did an amazing job...
    read more
    Reply from Whitney Oertel
    February 11th, 2026 07:26 PM
    Thank you for sharing your positive experience. It was a pleasure working with you! I'm so happy that you received the extra funds!
  • J
    Jarrod F
    Posted on February 2nd, 2026 12:00 AM
    Whitney Oertel has received a review with 5 star rating from Jarrod F
    Reply from Owner
    February 14th, 2026 12:00 AM
    We're excited to continue serving you with dedication and expertise in the future.
  • R
    Robert H P
    Chesapeake, VA
    Posted on February 1st, 2026 02:44 PM
    Whitney was very professional and helpful.
    Reply from Whitney West
    February 9th, 2026 06:12 PM
    We're delighted to have met your expectations. We look forward to serving you again in the future.
  • H
    Haley C
    Posted on January 31st, 2026 02:16 PM
    From start to finish, Ryan (and his team) made the process quick, easy, and transparent! No question was a dumb question, and as first time home buyers, we really appreciated the time and attention Ryan took to make sure we had what we needed....
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    Reply from Owner
    February 2nd, 2026 06:18 PM
    Thanks Haley for the 5 Star review. It was awesome being part of your new home purchase!!!
  • H
    Haley C
    Williamsburg, VA
    Posted on January 31st, 2026 02:10 PM
    From start to finish, Ryan (and his team) made the process quick, easy, and transparent! No question was a dumb question, and as first time home buyers, we really appreciated the time and attention Ryan took to make sure we had what we needed...
    read more
    Reply from Ryan Lawrence
    February 2nd, 2026 06:19 PM
    It was my pleasure! You were great to work with and always on top of everything needed for your loan!!!
  • J
    Jennifer C
    Chesapeake, VA
    Posted on January 31st, 2026 01:26 PM
    Whitney was beyond helpful through the entire process. As a first time homebuyer she went the extra mile and was always patient to explain every aspect of the process. Her communication level was superb - completely responsive and would take...
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    Reply from Whitney Oertel
    February 11th, 2026 07:27 PM
    Your positive feedback brightened my day! I enjoyed working with you throughout the process. I hope that you're enjoying your new home!
  • J
    Jared T A
    Virginia Beach, VA
    Posted on January 28th, 2026 10:00 PM
    Thank you so much for helping us, Gwyneth! You were so helpful for us as first time homebuyers. We really appreciated you walking us through everything and explaining it all to us.
    Reply from Gwyneth Griffith
    February 4th, 2026 10:00 PM
    Your review means the world to us. We're here to support you every step of the way.
  • C
    Charlotte W
    Posted on January 27th, 2026 01:04 AM
    John at TM was exceptional to work with. He responded promptly, with expertise, thoroughness, and kindness. He made our mortgage process very transparent and easy.
    Reply from Owner
    March 23rd, 2026 05:40 PM
    Thank you so much Charlotte..... it was so great to work with you. I hope you love your new home. Thanks again and take care.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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