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Towne Mortgage, Norfolk, VA
Norfolk, VA
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
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Nic was patient and kind, and made himself available for questions as needed. Customer service was above and beyond.. He also provided additional clarification to many home buying concepts and helped me to feel confident with my budget by ensuring...
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Nic was patient and kind, and made himself available for questions as needed. Customer service was above and beyond.. He also provided additional clarification to many home buying concepts and helped me to feel confident with my budget by ensuring...
read more
Reply from Nic Futrell
December 15th, 2023 07:41 AM
We're honored by your positive review. Feel free to reach out to us anytime you need assistance.
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Everything went good, team did their best
Reply from Nick Russo
December 2nd, 2023 01:29 PM
Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
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Whitney was fantastic. Brought in after another loan officer couldn’t get a loan for me because of an issue with the condo HOA, Whitney took control and got me to settlement in 2 weeks. She is knowledgeable, professional, friendly and gets...
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As first time home buyers, we had gotten Towne Mortgage as a referral from our realtor. He had worked with him before and was the lender for the person who had referred us to our realtor as well.Lisa was amazing. We had a bit of a snag the...
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Reply from Owner
January 9th, 2026 10:39 AM
Thank you for your kind words, Cat! It was a pleasure working with you!
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Lisa was truly wonderful. There was a bit of a rough spot with Traci going on vacation and our underwriter needing paperwork that we weren’t aware of the day before closing. However Lisa and Nick pulled off a holiday miracle for us and we managed...
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Reply from Nick Russo
November 30th, 2023 04:37 PM
We're committed to providing exceptional service, so it's wonderful to know you had a positive experience.
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Nic was great to work with on my first buying experience! Great communication and made everything easy to understand. 10/10 would recommend!
Reply from Owner
January 9th, 2026 10:39 AM
Thank you, Joe! It was a pleasure making your first experience a great one! Congratulations!
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This was my first home buying experience and Nic made everything easy to understand matched with great communication. He was always keeping me well informed and helped me lock in a good rate in a difficult market also. I really appreciated...
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Reply from Nic Futrell
November 29th, 2023 01:07 PM
We're grateful for your positive feedback. Your satisfaction is what drives us to excel.
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Towne Mortgage
Katlyn was great to work with and helped us through the loan process very efficiently. It was also great to see her at our closing to answer any questions that came up!
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Towne Mortgage
Katlyn was very helpful during the loan process and helped us do it very smoothly. It was great to see her at the closing and be there to support any questions!
Reply from Katlyn Potter
February 23rd, 2024 09:31 PM
Thank you! I am so happy that we could be a part of your mortgage process!
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About
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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