

Texarkana, TX
A Higher Standard of Lending
Texarkana, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Professional and Personal Service that went above and beyond to help us become homeowner.
Reply from Amy Jones
November 15th, 2024 01:18 AM
Thank you so much for your kind words and excellent rating, Roy. I'm delighted to hear that you found my service professional and personal. It was truly a pleasure helping you guys become homeowners. At Highlands Residential Mortgage, Ltd.,...
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Great communication and understanding for helping a first time home owner
Reply from Sabrena Hughes
November 17th, 2024 04:46 AM
I'm thrilled to hear that you had a great experience as a first-time home owner, Benjamin! It was my pleasure to assist you and ensure that your communication needs were met. I'm always here to help you understand the process at Highlands Residential...
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Great communication and helpful advice. Easy process with paperless signatures
Reply from Sabrena Hughes
November 16th, 2024 03:54 PM
I'm thrilled to hear that you found the process seamless and appreciated the communication and advice, Ryan. It's always my goal to provide top-notch service and make the mortgage process as user-friendly as possible. Thank you for the 5-star...
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This is the second time in two years that I have worked with Sabrena and her team. They are great, they where right there with me every step of the way. Sabrena will always be the Loan officer that I would use.
Loved working with you and your team. You guys were on top of everything.
Excellent communication and attention to detail. Clear and to the point information. The interaction makes you feel at ease and cared for. Always positive and cheerful, God's blessing.
This was a tough transaction but the with the help of Amy and the Highlands crew we got it to the closing table and got keys in the hands of mu buyers! Thanks Amy
Reply from Amy Jones
October 30th, 2024 05:56 PM
I'm grateful that we were able to navigate through the complexities of this transaction together, Becca. Your satisfaction is our top priority at Highlands Residential Mortgage and I'm glad we were successful in getting your buyers to the closing...
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Always available to talk.
Reply from Amy Jones
October 26th, 2024 09:28 PM
I'm thrilled to hear that you had such a positive experience, Dennis! Being available for my clients is a top priority for me at Highlands Residential Mortgage, Ltd. Your feedback is greatly appreciated, and it was a pleasure to serve you.
I was able to get help when no one else could help me!!
Reply from Sabrena Hughes
October 31st, 2024 05:16 PM
I was thrilled to be able to help you when you couldn't find help elsewhere. At Highlands Residential Mortgage, Ltd., we strive to provide exceptional service to all our customers and it's wonderful to hear that we were able to do so for you....
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The knowledge, promptness, attention given was excellent.
Reply from Sabrena Hughes
October 31st, 2024 05:18 PM
Thank you for your kind words, Rhonda. I'm thrilled to hear that you had an excellent experience with me! I strive to provide knowledgeable and prompt service! I loved working with you on your move to El Dorado and appreciate your 5-star rating!!...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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