Texarkana, TX
A Higher Standard of Lending
Texarkana, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Amy made it Great
Reply from Amy Jones
December 18th, 2024 05:14 PM
I'm so glad to hear that you had a positive experience, Carolyn! It was my goal to make your mortgage process smooth and I'm happy to know I was able to accomplish that. Thanks for your kind words and the 4.5-star rating! I appreciate you choosing...
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Very good at her job and easy to talk to and Very helpful with any questions I
Reply from Amy Jones
December 16th, 2024 06:08 PM
I'm delighted to hear that you had a positive experience with me at Highlands Residential Mortgage, Ltd., Johnny. Your kind words mean a lot! I'm always here to make the mortgage process easier and answer any queries you might have. Should...
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Overall experience was great.
Reply from Sabrena Hughes
December 13th, 2024 12:52 PM
I'm thrilled to hear that you had a great experience, Barbara! Your feedback is greatly appreciated and it was my pleasure to assist you. Please don't hesitate to reach out if you have any further needs or questions. Enjoy your day!
Sabrena never misses a beat. Every transaction I've had with her has been smooth, and she demonstrates care in everything she does.
Reply from Sabrena Hughes
December 13th, 2024 04:39 PM
Thank you for the glowing review, Jacob! I'm thrilled to hear that your experience with Highlands Residential Mortgage, Ltd. has been smooth. It's always my goal to ensure that every transaction is handled with care. Looking forward to working...
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Sabrena and her team efficiently addressed all our needs/concerns that we had during the process of buying our first home. Sabrena is an excellent communicator and educator. We feel as though we established honest and trustworthy relationships...
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Reply from Sabrena Hughes
December 10th, 2024 07:12 PM
Hi Kelley! I'm overjoyed to read your kind words and to know that I could contribute meaningfully to your experience as a first-time homeowner. It's always my goal to ensure that the process is as smooth and clear as possible. Establishing...
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Professional
detailed
consistent communication
class
high level business integrity
Reply from Sabrena Hughes
December 10th, 2024 11:57 AM
I'm genuinely grateful for your high praise, William. Your review motivates me to maintain my high standards of professionalism and integrity in all interactions. The fact that you've acknowledged my consistent communication and attention to...
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Great people!
Reply from Sabrena Hughes
December 9th, 2024 12:10 PM
I'm so glad to hear that you had a great experience with us, Marie! We strive to provide the best service for our customers at Highlands Residential Mortgage, Ltd. and your 5-star rating is a testament to that. I appreciate your positive feedback!...
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Amy was always quick to answer my million questions and made sure I understood and was comfortable with every step of the process!
Reply from Amy Jones
December 2nd, 2024 02:26 PM
I'm so glad to hear that you felt comfortable throughout the process! It's so important to me that all of your questions are answered, and you feel confident in each step we take together. Thank you for the kind words and the stellar 5-star...
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Amy communicated very well with me throughout the process. With myself being a first time home buyer she explained the steps and what needed to be done at a certain time . Amy was also very quick to respond to any questions I had.
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Reply from Amy Jones
November 21st, 2024 01:16 PM
Hi Michael, I'm really happy to hear that you felt well-informed and supported throughout your home buying process. It was a pleasure working with you and helping you understand each step. I always aim to respond quickly to any queries, so...
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Amy was very helpful and answered any questions that I had. She also helped me out with any issues that had came up during the buying process.
Reply from Amy Jones
November 16th, 2024 08:35 PM
Thank you so much for the kind words, Ryan. I'm pleased to hear that you found my support helpful during the buying process. Your satisfaction is always my highest priority. Please feel free to reach out if you need any assistance in the future....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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