Texarkana, TX
A Higher Standard of Lending
Texarkana, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Amy was very knowledgeable and went the extra mile for me. She answered all of my questions and concerns thoroughly
Reply from Amy Jones
December 24th, 2025 06:13 PM
It's wonderful to know that my knowledge and commitment made a difference for you, Cody. Ensuring all your questions and concerns are addressed is always my goal. Should you have any further inquiries or need assistance in the future, please...
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Amy was very professional and very knowledgable in every aspect of home loans. We will definitely recommend her in the future!
Reply from Amy Jones
December 22nd, 2025 04:24 PM
I'm grateful for your thoughtful feedback, Rachel. It's rewarding to know that you valued the professionalism and knowledge I brought to the home loan process. Recommendations like yours mean a lot to me. If there's anything else you need or...
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Both Geneva and Sabrena kept us informed of everything and always answered and questions we had and in a timely manner. They were great to work with
Reply from Sabrena Hughes
December 25th, 2025 01:59 PM
I appreciate your feedback, Tamara. I'm pleased to know that you felt informed and supported throughout the process, and that Geneva and I could assist you effectively. It was a pleasure to work with you, and if you have any future questions...
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Our experience was nothing short of exceptional. Sabrena and Geneva were absolutely amazing—kind, patient, incredibly knowledgeable, and truly invested in making the process as smooth and stress-free as possible. They kept us informed every...
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Reply from Sabrena Hughes
December 24th, 2025 02:16 PM
It's great to hear about your experience, Caitlyn. I'm glad that Geneva and I could make the process smooth and stress-free for you. Keeping you informed and supported at every step is always crucial for me, and I'm pleased that our communication...
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Communication was good and anytime we had we had questions they answered great and quick!
Reply from Sabrena Hughes
December 22nd, 2025 03:11 PM
It's great to know you found the communication effective and timely, Noah. I always aim to address questions promptly and effectively. If there's ever anything else you need assistance with, feel free to get in touch.
Sabrena and Geneva were so helpful and answered all questions we had immediately. The team obviously works like a well oiled machine!
Reply from Sabrena Hughes
December 22nd, 2025 04:36 PM
Thank you, John, for your positive feedback. I'm glad to hear that you found our support helpful and efficient. Ensuring timely responses and a smooth process is always my priority. If there's anything more I can do for you in the future, don't...
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Wonderful to work with.
Reply from Sabrena Hughes
December 22nd, 2025 04:21 PM
Thank you, Janice, for your kind words. I appreciate the opportunity to work with you. If there's anything more you need or any questions come up, please do not hesitate to reach out.
Sabrena and her staff left no stone unturned when it came to reviewing and discussing our options. They were efficient and informative throughout the entire process. The use of the Highlands Residential Mortgage App and e-signature was very...
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Reply from Sabrena Hughes
December 22nd, 2025 05:20 PM
I deeply appreciate your thoughtful review, Shaquanna. It’s wonderful to hear that you found the process efficient and informative. Leveraging tools like the mortgage app and e-signature is a key part of making things as seamless as possible...
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Ms Sabrena and Ms Geneva were great at keeping me up to date on the process and were very fast. We closed in exactly 30 days. The best! Thank you very much!
Reply from Sabrena Hughes
December 19th, 2025 02:42 PM
I'm pleased that you had a positive experience with the process, Albert. Keeping you informed and moving things along efficiently is always my goal. Closing in 30 days is a great milestone, and I appreciate your recognition of our efforts....
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Brandy did a great job waling us thru the buy process
Reply from Brandi Langford
December 18th, 2025 03:04 PM
I'm pleased to hear that you felt well-supported during the buying process, Brandon. It was my goal to make everything as smooth as possible for you. If there is anything further you need, don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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