Texarkana, TX
A Higher Standard of Lending
Texarkana, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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The service we
Reply from Sabrena Hughes
January 8th, 2026 03:02 PM
Thank you for taking the time to leave a review, Toby. Your feedback is valuable, and I appreciate knowing your perspective. Should you have any additional thoughts or need assistance, please feel free to reach out to me directly.
for
This was the first time me and wife were buying a home. Amy and her staff were amazing and always answered the smallest questions or even the big questions. They are absolutely amazing and if we everbuy another house we will use them again....
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Reply from Amy Jones
January 2nd, 2026 03:57 PM
I'm happy to hear that your first home buying experience went smoothly with my support, Jeffrey. Answering all questions—big or small—is something I take very seriously to ensure you feel confident throughout the process. If you decide to purchase...
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Working with such a knowledgable group.
Reply from Sabrena Hughes
January 5th, 2026 04:36 PM
I'm glad to hear that you found the team to be knowledgeable, Lana. It's important to me that clients feel confident throughout the process. If you have any more questions or need assistance in the future, please don't hesitate to contact me....
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She was personable and so kind! We just bought our first home and she was very helpful and gave us a lot of encouragement and support
Reply from Sabrena Hughes
January 5th, 2026 03:03 PM
I'm pleased to know that you felt supported and encouraged during your first home purchase, Jalin. Being personable and kind is important to me, and I'm glad it made a difference in your experience. If you need any assistance or have questions...
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The team really stayed on top of every aspect of the mortgage process and communicated with me on it all.
Reply from Sabrena Hughes
December 29th, 2025 05:08 PM
I'm glad to hear that you appreciated the communication throughout the mortgage process, Thomas. Keeping you informed every step of the way is important to me, and I'm pleased that it made a positive impact. If you have any future questions...
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Personable, communicative, simple and clear instructions, and friendly demeanor.
Reply from Brandi Langford
December 29th, 2025 01:55 PM
I appreciate your positive feedback, John. It's important to me that the communication is clear and the process feels straightforward. If you ever have any questions or need assistance in the future, feel free to contact me.
Sabrena and Geneva were SUPER to work with.they were a little slow to start, and I know a majority of was outside of their control, but just a little more communication on what's going on would have been tremendous in our case.However, once...
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Reply from Sabrena Hughes
December 29th, 2025 05:27 PM
Thanks for sharing your experience, Dakota. I understand that the initial pace might have been slower than expected, and I appreciate your patience during that time. It's good to know that once things got moving, the communication and support...
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Sabrena was amazing at keeping my wife and i in the loop on anything we needed to do. She gave us great advice and walked us through any questions we had. We will definitely be comtacting her when we are ready for our next home!
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Reply from Sabrena Hughes
December 29th, 2025 06:07 PM
It's great to hear that you and your wife felt well-informed throughout the process, Jansen. I'm pleased that my guidance and advice were helpful for you. I look forward to assisting you with your next home in the future. If any questions come...
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Sabrena and her team are the BEST! She and Geneva went above and beyond and stayed in constant communication throughout the entire process. They were always very kind and gracious. They are Top Notch!
Reply from Sabrena Hughes
December 29th, 2025 08:15 PM
I’m glad to hear that you had such a positive experience working with me and Geneva, Tammara. Keeping open communication and providing kindness throughout the process are key aspects I focus on. If you ever require further assistance or have...
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The customer service was top notch. You could not dream of a better team to work with.
Reply from Sabrena Hughes
December 29th, 2025 06:09 PM
I'm grateful for your kind words about the customer service, Gary. It’s my priority to provide an experience that meets high expectations. If there's anything else I can assist you with, feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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