Ruoff Mortgage - Terre Haute, IN
Terre Haute, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Great communication
Reply from Scott Phegley, Ruoff Mortgage
August 27th, 2025 12:40 AM
Chris, thank you for recognizing the communication aspect of our process. Ensuring clear and effective communication is something I prioritize highly. If there's anything more you need or questions that come up, don't hesitate to reach out....
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Overall the process was excellent
Reply from Dan Dayhuff, Ruoff Mortgage
August 25th, 2025 05:47 PM
I'm glad to hear that you found the process excellent, Melih. Your feedback is genuinely appreciated. If I can be of further assistance, please feel free to let me know. Thank you for choosing to work with me at Ruoff Mortgage!
Replying almost immediately everytime we frequently asked questions. When our questions were answered , they were answered very clearly!
Reply from Chelsea Lentes, Ruoff Mortgage
August 25th, 2025 01:32 PM
Thank you so much for your kind words! I always want my clients to feel fully supported and confident throughout the process, so I’m glad to hear that my quick responses and clear answers made a difference for you. It was truly a pleasure working...
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Dan was very punctual and knowledgeable helping us through the process.
Reply from Dan Dayhuff, Ruoff Mortgage
August 25th, 2025 05:48 PM
Thank you, Brian, for your kind words. I'm glad to hear that my punctuality and knowledge were helpful to you throughout the process. If you have any further questions or need assistance in the future, feel free to reach out at any time.
Trust me, as someone oblivious to home buying, you want Pam. She and her team made the whole process as fast and easy as it could be. Honest, upfront, patient, knowledgeable. Her and her team are the BEST
Reply from Owner
October 17th, 2025 04:09 PM
I'm glad to hear that you found the home buying process smooth and efficient, Allan. It's important to me that clients feel informed and at ease throughout. If you ever need assistance again, don't hesitate to reach out.
As someone who has never done this there help was amazing. They were Always patient, no question was trivial and they took time and care in answering. They took the time to explain every step of the process, usually well in advance of the event....
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Reply from Pam Townsend, Ruoff Mortgage
August 19th, 2025 03:47 PM
Thank you, Allan, for sharing your experience. I'm truly pleased to know that you found our guidance helpful, especially as you navigated the process for the first time. Taking the time to explain each step is important to us, and we are glad...
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Chelsea clearly communicated every step of the process. There were no surprises or curveballs!
Reply from Chelsea Lentes, Ruoff Mortgage
August 19th, 2025 03:14 PM
Thank you for your review, Jessica! I'm really pleased that the communication was clear and that you felt confident throughout the process. It's always my goal to ensure there are no surprises along the way. If you have any more questions or...
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10/10 would recommend!
Reply from Owner
September 3rd, 2025 04:59 PM
I appreciate your recommendation! If there's anything more I can do for you now or in the future, feel free to reach out. Your support means a lot to me!
I felt supported! It was a great experience
Reply from Tyler Wampler, Ruoff Mortgage
August 18th, 2025 03:38 PM
I'm so pleased to hear that you felt supported, Sofia. Making the mortgage process a positive experience is my top priority, so your feedback means a lot to me. If you ever have more questions or need assistance in the future, I'd be more than...
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Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Colleen H
Reply from Owner
August 14th, 2025 02:35 PM
Thank you, Colleen, for your wonderful review. I'm really pleased to know that you had a positive experience working with me. If you ever have more questions or need assistance in the future, I'm here to help.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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