Ruoff Mortgage - Terre Haute, IN
Terre Haute, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Chelsea is very personable and knowledgeable. I was able to trust her advice. She made the process seemless for us.
Reply from Chelsea Lentes, Ruoff Mortgage
June 5th, 2026 12:31 AM
Thank you so much Courtney! It was a pleasure to get to help you both with this new home purchase. I’m so glad you had a wonderful experience. Cheers to many new memories in the new home!
As a first-time homebuyer, I had a lot of questions and concerns, but Doug made the entire process feel manageable and straightforward. He took the time to explain everything, kept me updated, and worked hard to make sure everything stayed...
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Pam Townsend was a delight to work with. Her and her team made our home buying process as simple, clear and succinct that we could hope for. We recommend you work with Pam if what you seek is a friendly, fast, and highly knowledgeable professional....
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Reply from Owner
June 15th, 2026 05:02 PM
Thank you so much for your kind words, Caleb. I'm glad to know that you found the home buying process with my team and me to be simple and clear. It's wonderful to hear that you felt all your questions were answered fully. If you ever need...
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Pam and her staff were all wonderful and a delight to work with. Pam was extremely prompt, personal, and friendly. She also provided feedback and critical details throughout the entire process from start to finish. We are more than happy to...
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Reply from Pam Townsend
June 15th, 2026 08:53 PM
Thank you, Caleb, for your kind words. I'm pleased to hear that you had a positive experience with me and my staff. It's great to know that the personal touch and detailed feedback were helpful for you throughout the process. Your recommendation...
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Dwight was quick to answer our questions even when we had questions later in the evening . We really appreciated his help all along the way and for sticking with us as we went through the process of buying our first home
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Reply from Dwight George, Ruoff Mortgage
June 2nd, 2026 08:41 PM
Andrea, I'm glad I could assist you with your questions, even in the evenings. I'm grateful to have been part of your journey in buying your first home. If you need anything else, please feel free to reach out.
Everything was good for the most part and Scott is a great help and easy to talk to. i had some issues with the underwriters and getting a closing date and that ended up being a big issue but it wasnt wasn't on Scott's end. Other than that...
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Reply from Scott Phegley, Ruoff Mortgage
May 28th, 2026 05:19 PM
Brooklyn, I appreciate your feedback and kind words about my support. I'm glad to hear that you found me easy to talk to and helpful. I'm sorry about the issues with the underwriters and the closing date, and I understand how frustrating that...
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Chelsea made the process
smooth and way less stressful than I had expected as a first time home buyer. She explained the process in simple terms and answered any questions without hesitation. She is awesome! Thank you for all your help!
Reply from Owner
May 28th, 2026 01:26 PM
Thank you so much for the kind words! 🧡 It truly means a lot to me that I could help make your first home buying experience feel smooth and less stressful. Buying your first home is a huge milestone, and I’m so grateful you trusted me to guide...
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Chelsea made the process smooth and a lot less stressful than I had expected as a first time home buyer. She explained the process in simple terms and answered any questions without hesitation.
Reply from Chelsea Lentes, Ruoff Mortgage
May 28th, 2026 01:27 PM
Thank you so much for the kind words! 🧡 I know buying your first home can feel overwhelming, so it means a lot to hear that I was able to help make the process feel smooth and less stressful. My goal is always to keep things simple, clear,...
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Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Joslyn N
Reply from Owner
May 28th, 2026 01:27 PM
Thank you for your rating, Joslyn. I'm grateful to have been able to assist you with your needs at Ruoff Mortgage.
Great comunication and fast work
Reply from Chelsea Lentes, Ruoff Mortgage
May 28th, 2026 01:27 PM
Joslyn, I appreciate your feedback on my communication and the speed of my work. I'm glad I could assist you effectively at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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