Ruoff Mortgage - Terre Haute, IN
Terre Haute, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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Reviews from Web
Scott made the first time home buying/loan experience exponentially easier than I thought it would be. His communication is top notch and there wasn’t any confusion, even with all the technical terms that were thrown out way because he explained...
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Reply from Owner
July 4th, 2026 05:17 PM
I'm grateful for your kind words, Phillip. It's wonderful to hear that the process felt straightforward and clear for you. If you have any more questions or need assistance in the future, I'm here to help.
Scott was very personable and fluent in his knowledge of the loan process and communicated it in a way that was easy to understand for first time home owners. He was also very quick to reply anytime we reached out to him or submitted a document....
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Reply from Scott Phegley, Ruoff Mortgage
July 4th, 2026 05:18 PM
Phillip, I'm grateful for your thoughtful review. It's wonderful to know that you found my support helpful and clear during your home buying process. I always strive to make things as straightforward as possible, especially for first-time buyers....
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Buying a home is a daunting process, but Dwight made the financial part of it easy and straightforward. Everything was provided promptly, and the streamlined digital processes and checklists minimized the time required, so I could focus on...
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Reply from Owner
July 5th, 2026 01:07 AM
I'm pleased to know that I could help simplify the financial part of buying your home, Reece. You guys were wonderful to work with. If there's anything more I can assist with, please feel free to reach out.
We had a lot
of questions throughout the process and Chelsea was always able to walk us through every detail and even take the time to explain it In a different way when one of us was misunderstanding.
Reply from Chelsea Lentes, Ruoff Mortgage
June 30th, 2026 09:12 PM
Jennifer, I appreciate your kind words and am glad I could assist you by clarifying the details throughout the process. It's important to me that you felt supported and understood each step. If any more questions arise, please don't hesitate...
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Great communication and very thorough on options available.
Reply from Chelsea Lentes, Ruoff Mortgage
June 30th, 2026 03:55 PM
I'm grateful to hear that you appreciated the communication and thoroughness, Michael. If you have any more questions or need further assistance, please don't hesitate to reach out.
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Siara D
Reply from Owner
July 5th, 2026 04:55 PM
Thank you for the great rating, Siara! I'm pleased to know you had a positive experience.
Pam was amazing!! She helped us form start to finsh. She was always avalible and informative! We are so thankful!!
Reply from Pam Townsend
July 10th, 2026 03:51 PM
Siara, I'm pleased to know that you felt supported from start to finish. Being available and informative is a priority for me, and I'm thankful for your kind words.
Excellent service from start to finish.
Reply from Dwight George, Ruoff Mortgage
June 30th, 2026 01:18 AM
Thank you, Ashlyn, for your kind words. I'm pleased that you had a positive experience from start to finish. If there's anything else I can help with, feel free to reach out!
Start to finish the process was simple and the people were great. Getting through everything even with the hiccups and hurdles was fairly painless and the combination of Chelsea and the ladies at century 21 was the best team any home buyer...
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Reply from Chelsea Lentes, Ruoff Mortgage
June 29th, 2026 05:01 PM
I'm grateful for your kind words, Dylan. It's wonderful to hear that the process went smoothly and that you felt supported by both me and the team at Century 21. I'm pleased your family is happy in your new home. Thank you so much for your...
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Chelsea is absolutely the best! I never had a question or surprise. I never thought taking on a mortgage payment could be enjoyable!
Reply from Owner
June 29th, 2026 12:38 PM
Thank you so much for your kind words! It truly means a lot to hear that the process felt smooth and stress-free. My goal is always to make sure my clients understand every step so there are no surprises along the way. It was such a pleasure...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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