

St. Charles, Saint Charles, MO
Saint Charles, MO

We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Reviews from Web
Mindy held our hand through the whole process. She is very informative and a pleasure to work with.
Reply from Mindy Primm
September 26th, 2024 03:04 PM
It was my pleasure helping you and Casey with your first home purchase. I appreciate the opportunity as well as your kind words regarding the experience. You were both a pleasure to work with as well. Please stay in touch as you begin your...
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This bank is a joke, do NOT use them for your mortgage lender. they will cheat you, they have no clue what they are doing. they collect the wrong amount of escrow. they send your statement for the month that has one amount, the online account...
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Reply from Owner
September 23rd, 2024 12:00 AM
Hello, we are very sorry to hear about your experience. We are known for our exceptional customer service, so your review comes as a surprise and we want to do everything we can to resolve this situation. However, because of privacy regulations...
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Mindy and her team is what made the experience Great.
Reply from Mindy Primm
September 10th, 2024 06:01 PM
I'm so grateful for your kind words, Victor. It's feedback like this that reminds us why we do what we do. Your experience is our top priority at First State Bank of St. Charles, and it's wonderful to hear that my team and I were able to meet...
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This lender is the BEST in the Business and makes the entire process enjoyable.
Reply from Owner
September 23rd, 2024 12:00 AM
Thank you for taking the time to provide your positive feedback, Ken!
Mindy and team at FSB were professional, and gave clear explanations to get us through some issues that developed from seller not able to meet their responsibilities. She helped us get thru it all with grace. She was very compassionate and...
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Always wonderful and easy to work with. Very responsive to questions or needs. Already recommended to family.
Reply from Mindy Primm
September 4th, 2024 04:18 PM
Always a pleasure working with you and I appreciate your loyal business and referrals. Best to you and Ken!
Mindy and team at FSB were professional, and gave clear explanations to get us through some issues that developed from seller not able to meet their responsibilities. She helped us get thru it all with grace. She was very compassionate and...
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Reply from Owner
September 23rd, 2024 12:00 AM
Thank you for your kind and thorough review, Kathy! We are happy you chose Mindy and our team for your home lending needs. Please let us know if we can be of service in the future!
Communication and courtecy
Reply from Mindy Primm
September 3rd, 2024 06:21 PM
Thank you, Ken! Always a pleasure working with you and Kathy. :)
We have used MIndy and Carol's services multiple times and find them to have great communication, effectively assisting us even through difficult situations - making sure closings happen that without their assistance would not have happened...
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Reply from Mindy Primm
September 3rd, 2024 06:23 PM
Thank you so much for your kind words and for your loyal business! You make our jobs easy and joyful to have such excellent clients. We appreciate the opportunity to serve you!
St. Charles has received a review with 5 star rating from David E
Reply from Owner
September 23rd, 2024 12:00 AM
We appreciate the five stars, David!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
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