St. Charles, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Reviews from Web
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Constant communication and detailed explanations on areas I wasn't strong in. Patience was also exceptional. Give them both a raise please!
Reply from Mindy Primm
July 14th, 2025 07:16 PM
Thank you so much for your kind words, Andrew and the smile it put on my face. I am so happy you were able to find the RIGHT house for your family. Thank you for the opportunity to be of service to you!
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We had such a great experience with Mindy. Even with the headache of the property lines on closing day, she made sure to keep us in the loop and helped us close on time. She always answered mine or my husband's questions throughout the process...
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Reply from Mindy Primm
June 15th, 2025 03:39 PM
Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
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Constant quick communication was always available with Mindy. She is very knowledgeable and honest as well when answering all of my questions throughout the 6 months. Could not have asked for a better experience through this process.
Reply from Mindy Primm
June 15th, 2025 02:48 PM
I really appreciate the feedback and look forward to working with you again.
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St. Charles
Constant quick communication was always available with Mindy. She is very knowledgeable and honest as well when answering all of my questions throughout the 6 months. Could not have asked for a better experience through this process.
Reply from Owner
November 13th, 2025 12:00 AM
Nickolas, we are happy to hear that you had a great experience! Thank you for choosing First State Bank Mortgage!
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Mindy was great to work with and very knowledgeable
Reply from Mindy Primm
May 29th, 2025 06:18 PM
Thank you so much for the kind words Don! It was a pleasure working with you.
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Mindy was very thorough and attentive to our needs .She answered any questions we had. If she didn't know she got back to use in a prompt time. It was a very good experience. I would recommend her to others so they might have a similar experience....
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Reply from Mindy Primm
March 25th, 2025 04:37 PM
Thank you for your kind words and the opportunity to work with you. It has been my pleasure.!
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Responsive and helpful
Reply from Mindy Primm
January 3rd, 2025 07:35 PM
Thank you for the opportunity to assist you and Ryan. It was very nice meeting you. Please let me know if I can assist you in any way in the future. Best Regards!
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St. Charles
Jennifer took great care of me when I need help to remove fraudulent charges from my account.
Reply from Owner
November 13th, 2025 12:00 AM
Paul, thank you for sharing your experience. We are glad to hear that everything was resolved and appreciate you placing your trust in First State Bank!
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We've used Mindy for 3 houses we've built. She has always been great to work with! If we didnt understand something she always broke it down to where we would understand it! we will never use anyone else!
Reply from Mindy Primm
December 23rd, 2024 06:35 PM
Thank you so much Dustin and Gina for your kind words. They mean more than you can know. I appreciate your loyalty and being along on your journey. You guys are the BEST and deserve all the BEST!
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There was just to much confusion between banks and the time frame in which we had to complete everything
Reply from Mindy Primm
December 12th, 2024 07:21 PM
I am grateful that you took the time out to leave us a response. We will use your feedback to identify areas where we can improve and provide a better experience in the future.
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
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