Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Communication- Kindness- patience - knowledge
Reply from Kevin Pritchard, Ruoff Mortgage
December 20th, 2024 12:38 PM
Thank you Andy and Jennifer, you both were understanding and patient. Have a Merry Christmas.
EVERYTHING WAS GREAT
Reply from Nicholas Boucher, Ruoff Mortgage
January 6th, 2025 01:36 PM
I'm thrilled to hear that your refinance experience with me at Ruoff Mortgage was great, Jasson! Your feedback is valuable and I'm glad I was able to meet your expectations. The rating you've given motivates me to continue delivering top-notch...
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From the first phone call to Nick to the closing date he always answer the phone answered emails kept me informed on the process had answers to my questions. he made my house buying experience, quick and easy.
Reply from Nicholas Boucher
December 29th, 2024 11:07 AM
I'm thrilled to hear that your experience with Ruoff Mortgage was a positive one, Steven. It was a pleasure assisting you throughout the process, and I'm glad that I could make buying your house quick and easy. It's always my goal to ensure...
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Joel stayed in touch with me every step of the way.
Reply from Joel Scheer
December 28th, 2024 05:58 PM
I'm really thrilled to hear that you had a positive experience, Cynthia. Your feedback is greatly appreciated. I always strive to keep my clients informed during the entire process, so I'm glad to know that my efforts were effective. I look...
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Larrys help
Reply from Larry Dickey Jr.
December 28th, 2024 04:28 PM
I'm absolutely thrilled to hear that you're satisfied with my assistance, Chad. Your positive feedback means a lot to me and the entire team at Ruoff Mortgage. I strive to provide the best service and your 5-star rating confirms that. Thank...
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Nick was great to work with, kept us updated through the whole process.
Reply from Nicholas Boucher
December 28th, 2024 04:09 PM
I'm really glad to hear that you had a positive experience with the process, Devon. It's important to me that my clients stay informed and feel comfortable every step of the way. Thank you for choosing Ruoff Mortgage and for your 5-star rating....
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I rarely give out exceptional marks for customer service. In this case Joel earns 12/10. I came to Joel with a complicated and rather urgent request. He was able to create a plan, work it, and in the middle it all fell apart and we had to start...
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Reply from Owner
January 2nd, 2025 04:36 PM
It is my pleasure to assist you Chris, always! I sincerely thank you for your continued loyalty. You are a great guy, so as a team effort I'm so very glad we worked to find a solution together. Thanks again for your positive feedback and kind...
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I rarely give out exceptional marks for customer service. In this case Joel earns 12/10. I came to Joel with a complicated and rather urgent request. He was able to create a plan, work it, and in the middle it all fell apart and we had to start...
read more
I rarely give out exceptional marks for customer service. In this case Joel earns 12/10. I came to Joel with a complicated and rather urgent request. He was able to create a plan, work it, and in the middle it all fell apart and we had to start...
read more
Reply from Joel Scheer
December 28th, 2024 01:51 PM
Christopher, I'm incredibly grateful to read your kind words and relieved that we were able to make it all work out in the end! Your feedback is a testament to the level of commitment I aim to provide for all my clients. Your situation was...
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Nick was great to work with.
Reply from Nicholas Boucher
December 27th, 2024 08:11 PM
I'm overjoyed to hear that you had a positive experience working with me, Alecsandar. Your satisfaction is my top priority, so it's wonderful to hear that I was able to assist you effectively. Thank you for taking the time to provide your feedback...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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