Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Couple essential things for me as a first time homebuyer were: prompt responses and clear communication. And I received both OVER and ABOVE any desires or expectations I had! I would 10/10 recommend you work with Joel one-hundred and ten percent!!...
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Reply from Joel Scheer, Ruoff Mortgage
January 2nd, 2025 04:46 PM
Hi Savannah, Your recommendation means a lot to me - thank you! I'm thrilled to hear that your first-time home buying experience was a success and that my communication and responsiveness exceeded your expectations. It was a pleasure working...
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I highly recommend Brendan and his team. Working with him made being a first time homebuyer a smooth process. He answered any and all questions in a timely manner.
Reply from Owner
December 16th, 2024 07:53 PM
Thank you for the great review!
for
Gayle Passovoy, Ruoff Mortgage
Gayle Passovoy, Ruoff Mortgage has received a review with 5 star rating from Gayle P
Reply from Gayle Passovoy
October 6th, 2025 01:45 PM
Hi - I sent you an email today to follow up on how things are going and wanted to thank you for the good survey at time of closing! THANKS SO MUCH - You did it!
There just always seems to be more fees than expected. I appreciate the convenience of doing everything online, however when there's something I'm unsure of, it's not as simple as asking someone in-person.
Reply from Nicholas Boucher
December 6th, 2024 08:45 PM
Hi Michael, Thank you for leaving a review. I understand your concerns regarding the various fees. Our goal at Ruoff Mortgage is to make the process as transparent as possible, and I apologize if there was any confusion. I'm glad to hear you...
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Nate Delagrange, Ruoff Mortgage
Nate Delegrange always goes above and beyond to ensure I get all my questions answered in a timely manne. Nate also keeps me on track as what I need to do and when I need to have it complete. Very pleasant, professional and personal. Thanks...
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Reply from Nate Delagrange, Ruoff Mortgage
December 2nd, 2024 06:18 PM
I'm thrilled to hear that you had a positive experience with our mortgage services, Nathan. It's always my goal to provide clear, timely communication and keep customers informed throughout the entire process. Your kind words mean a lot to...
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It was great the whole process
Reply from Larry Dickey Jr., Ruoff Mortgage
December 2nd, 2024 03:01 PM
Hey Paul, thrilled to hear you had a great experience throughout the process. Your positive feedback and 5-star rating mean a lot to me and all of us at Ruoff Mortgage. Looking forward to assisting you again in the future. Thanks for your trust...
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Everything was good and went well, just some small paperwork issues at the end, but they were quickly resolved and everything finished up on time
Reply from Nicholas Boucher, Ruoff Mortgage
December 6th, 2024 08:44 PM
Thank you for your feedback and the impressive rating, Nicholas. I'm glad to hear that everything went well for you. Apologies for the small paperwork hiccup, but I'm happy we were able to resolve it quickly and finish up on time. Your experience...
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Went the extra mile to make sure our loan closed
Reply from Kim Arnos, Ruoff Mortgage
December 2nd, 2024 03:47 PM
Thank you for sending in your survey Mark! Congratulations on your new home!
Kevin was great! He was fast, efficient, and knowledgeable!
Reply from Owner
December 30th, 2024 04:19 PM
Thanks Tiffany, I am glad it all worked out with the house you wanted. if you have any questions, please let me know.
Kevin was great! He was fast, efficient, and knowledgeable!
Reply from Kevin Pritchard
December 8th, 2024 06:44 PM
I'm thrilled to hear that you had such a positive experience, Sonja! It was a pleasure assisting you with your mortgage needs. Your feedback is greatly appreciated, and I'm glad to hear that efficiency and knowledge were standout points in...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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