Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Great communication during the entire process
Reply from Brenda Hermes, Ruoff Mortgage
December 3rd, 2025 07:45 PM
Michael,
I loved working with you! Thank you for doing your refinance with me! Feel free to contact me anytime if you need anything or have questions. I'm here for you!
Sincerely,
Brenda Hermes
for
Nate Delagrange, Ruoff Mortgage
Kept things simple and clear. Made the whole process as painless as possible.
Reply from Nate Delagrange
December 10th, 2025 02:41 PM
I'm glad to hear that you found the process simple and clear. Making things as smooth as possible for you is always my aim. If any further questions come up, feel free to reach out anytime.
Timely and professional and very knowledgeable
Reply from Nicholas Boucher, Ruoff Mortgage
December 6th, 2025 01:51 AM
Providing timely and professional service while sharing my knowledge is always a priority. If there's anything else you need or any questions that come up in the future, feel free to reach out. Thank you for your feedback, Olivia.
Great communication throughout the entire process
Reply from Kim Arnos
February 4th, 2026 02:03 AM
I'm glad to hear that the communication met your expectations, Ian. Ensuring that you're informed and comfortable throughout the process is a priority for me. If you ever need further assistance or have any questions, please reach out. Thank...
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Great communication and overall great experience!
Reply from Kevin Pritchard, Ruoff Mortgage
December 1st, 2025 01:23 PM
Thanks Becca, enjoy your new home. Let me know if you have any questions.
How quick and easy everything was!
Reply from Kim Arnos
December 9th, 2025 04:39 PM
I'm glad to hear that you found the process quick and easy, Jason. If you have any questions or need further assistance in the future, feel free to reach out. Thank you for using Ruoff Mortgage!
Overall great
Reply from Lavonte Robinson, Ruoff Mortgage
December 2nd, 2025 02:49 PM
Hey Brian, thank you for the review! Glad you had a great experience!
The communication was great not the best with technology but was helped along to get paper work where it needed to.
Reply from Lavonte Robinson, Ruoff Mortgage
December 2nd, 2025 02:47 PM
Hi Gerald and Pamela, I know some people aren't the best with technology so I am glad our accommodations worked for you and thank you for sharing. Hopefully someone reading this with the same fear of technology can feel comfortable to move...
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Kevin was on top of it and very accessible even with my difficult schedule .
Reply from Kevin Pritchard, Ruoff Mortgage
November 26th, 2025 01:04 PM
Thanks Josh, it was great working with you. Enjoy your new home and welcome to the community. if you have any questions, please let me know.
Kim Arnos, Ruoff Mortgage has received a review with 5 star rating from Bill M
Reply from Owner
February 4th, 2026 02:04 AM
Thank you for the perfect rating, Bill. Your support is genuinely appreciated!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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