Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
The first people I was working with was annoyed any time I had a question and wanted clarification on wording or when my I'm dyslexia or job got in the way, Tyler and Lavonte explained and re-explained things every time I was anxious or confused...
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Reply from Owner
December 10th, 2025 02:15 PM
Hi Amielia! You were an absolute pleasure to work with. I take pride in being patient with first time homebuyers to give you the best experience possible and I am incredibly grateful you saw that as a positive experience. Sorry for what happened...
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The first people I was working with was annoyed any time I had a question and wanted clarification on wording or when my I'm dyslexia or job got in the way, Tyler and Lavonte explained and re-explqined things every time I was anxious or confused...
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Reply from Lavonte Robinson, Ruoff Mortgage
December 10th, 2025 02:16 PM
Hi Amielia! You were an absolute pleasure to work with. I take pride in being patient with first time homebuyers to give you the best experience possible and I am incredibly grateful you saw that as a positive experience. Sorry for what happened...
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Every thing,easy,uderstanding ,honest, and professional, and fast
Reply from Kim Arnos
December 18th, 2025 04:10 PM
I'm really pleased to know you found the process easy to understand, honest, professional, and fast, Pedro. It's important to me that the experience is smooth and transparent for my clients. If you have any further questions or need assistance...
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Smooth process
Reply from Nicholas Boucher, Ruoff Mortgage
December 10th, 2025 04:13 PM
I'm glad to hear that the process went smoothly for you, Travis. If you have any more feedback or need further assistance, feel free to reach out.
Nick went is a very hard worker he help us so much
Reply from Owner
December 10th, 2025 04:14 PM
Thank you, Angela, for the excellent rating. I'm grateful for your support and trust. I am so thrilled for you and Ed! Congrats!
Every thing work very hard for us help us so much
Reply from Nicholas Boucher, Ruoff Mortgage
December 10th, 2025 04:14 PM
I'm pleased to hear that you felt well-supported. Putting in the hard work to assist my clients is what I aim for. If there's anything else I can do for you, please let me know.
Joel is awesome! Very kind and worked so very hard to get us our home loan. Even worked through the holiday to make it happen! Thank you Joel so very much!
Reply from Owner
December 11th, 2025 12:27 AM
My pleasure Ashley! I am so very happy for you guys!
To no fault of Joel's, Joel was great! But it was a shock a surprise and disappointing to find out that we had to pay alot more than expected but that was because something came up on my dad's credit report at the last minute. But over all...
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Reply from Joel Scheer, Ruoff Mortgage
December 11th, 2025 12:26 AM
It's reassuring to hear that, despite the surprise with your dad’s credit report, we were still able to achieve your dream of homeownership. I'm pleased to have been part of the journey, and I appreciate your kind words about my role in the...
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Kim was great! She helped us get our house originally and so we were more than happy to have her help for the refinance process. Loved working with her!
Reply from Kim Arnos, Ruoff Mortgage
December 17th, 2025 02:57 AM
It's heartening to hear that you enjoyed working with me both when you originally purchased your house and during your refinancing, Kristen. I'm pleased I could assist you through these important steps. Should you have any more questions or...
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Kim was great! She helped us get our house originally and so we were more than happy to have her help for the refinance process. Loved working with her!
Reply from Kim Arnos
February 4th, 2026 02:01 AM
I'm grateful for your kind words, Kristen. It's rewarding to know I could assist you with both purchasing your home and the refinancing process. If you need anything else or have further questions, feel free to reach out. Thank you for choosing...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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