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Ruoff Mortgage - South Bend in South Bend, IN

Ruoff Mortgage - South Bend, IN

South Bend, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • D
    Daniel E
    South Bend, IN
    Posted on January 20th, 2026 04:27 PM
    She made this completely possible,awesome experience with stephanie.
    Reply from Stephanie Moncayo
    January 30th, 2026 04:28 PM
    Daniel, thank you for the great feedback, and I'm glad to hear about your positive experience. Working with you was a pleasure, and I'm grateful I could help make things possible on your journey. If you have any future needs, feel free to reach...
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  • R
    Renee N
    Posted on January 20th, 2026 04:07 PM
    Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Renee N
    Reply from Owner
    January 31st, 2026 12:26 AM
    I appreciate the five-star rating, Renee. Thank you for the positive feedback! If you ever need assistance in the future, feel free to reach out.
  • R
    Renee N N
    South Bend, IN
    Posted on January 20th, 2026 04:07 PM
    I've been through the home buying process several times and my experience with Lori far exceeded any other professionals I've worked with in the field. Everything from start to finish was handled efficiently, communication with her and her...
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    Reply from Lori Hiscock, Ruoff Mortgage
    January 20th, 2026 07:11 PM
    Thank you so much for saying this Renee! It was truly a pleasure helping you with this important step. :)
  • J
    Jacob F
    Posted on January 19th, 2026 04:15 PM
    Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Jacob F
    Reply from Owner
    January 30th, 2026 12:34 AM
    I'm grateful for your positive rating, Jacob. If there's anything more I can do for you, please don't hesitate to reach out.
  • J
    Jacob F
    Mishawaka, IN
    Posted on January 19th, 2026 04:15 PM
    Cannot speak highly enough about Amy. Already reccommended her to some family in town. I told her many times throughout the process how much i appreciated her help.
    Reply from Amy Helmen, Ruoff Mortgage
    January 22nd, 2026 07:33 PM
    I'm grateful for the trust you've shown by recommending me, Jacob. It was my pleasure to guide you and Abby through the process, and I appreciate all the kind words you've shared. You know I am still here to assist with anything that comes...
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  • L
    Lori M L
    Osceola, IN
    Posted on January 13th, 2026 11:34 PM
    What made my experience excellent was Stephanie’s knowledge and responsiveness. Anytime I had a question, she answered quickly and clearly, often anticipating issues before they became problems. She understands lending from an investor’s perspective,...
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    Reply from Stephanie Moncayo, Ruoff Mortgage
    January 14th, 2026 03:14 PM
    I'm speechless, thanks so much Lori for your trust throughout this process. I look forward to staying in touch :)
  • A
    Arnulfo A
    Elkhart, IN
    Posted on January 10th, 2026 01:23 AM
    Quick response, excellent customer service, and great friendliness.! thanks Sthephanie Very recommended!!
    Reply from Stephanie Moncayo, Ruoff Mortgage
    January 14th, 2026 03:14 PM
    Thanks so much Arnulfo! It was a pleasure working with you for your home purchase
  • L
    Leonel R
    Posted on January 9th, 2026 04:12 PM
    Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Leonel R
    Reply from Owner
    January 20th, 2026 12:56 AM
    Thank you for the high rating, Leonel. I'm glad I could assist you with your needs at Ruoff Mortgage.
  • L
    Leonel D R
    Elkhart, IN
    Posted on January 9th, 2026 04:11 PM
    Fue una experiancia muy buenaXm, nos apoyo apoyó mucho con todo el proceso y siemore estuvo muy pendiente
    Reply from Stephanie Moncayo
    January 19th, 2026 04:12 PM
    Leonel, I'm glad to hear that you had a positive experience and felt supported throughout the process. It’s important to me to be attentive and ensure everything goes smoothly. Thank you for your kind words, and I'm pleased I could assist you....
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  • J
    Jacqueline C
    Posted on January 8th, 2026 05:55 AM
    Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Jacqueline C
    Reply from Owner
    January 19th, 2026 12:52 AM
    Thank you for the positive rating, Jacqueline. I appreciate it.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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