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Ruoff Mortgage - South Bend, IN

South Bend, IN

4.94

(1,881)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 234-5201

South Bend, IN

https://www.ruoff.com/lending-centers/south-bend

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

Fri

9 AM to 5 PM

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4.94

(1,881)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Lori and her team communication is top tier. She made sure I understood what was going on. every question and concern was answered. She made this process easy.

Reply from Lori Hiscock, Ruoff Mortgage

March 14th, 2026 04:46 PM

Alxandria, this means a lot so thank you for sharing it! I know you were nervous going into the process and I hoped that Amanda and I could help take some of that stress away. It was a true honor being part of this big step in your life.

Arielle was so easy to work with and was very knowledgeable and friendly. She made the whole process of buying a new home and refinancing smooth and easy.

Reply from Owner

March 24th, 2026 10:12 AM

I'm pleased to hear that you found the home buying and refinancing process smooth and easy, Adriana. Providing knowledgeable and friendly service is a priority for me, and I'm glad your experience reflected that. Thank you for trusting me with...

Arielle was so easy to work with and was very knowledgeable and friendly. She made the whole process of buying a new home and refinancing smooth and easy.

Reply from Arielle Schmitt

March 23rd, 2026 03:36 PM

I'm glad to hear you found the process of buying and refinancing smooth and easy, Nathan. Providing knowledgeable and friendly support is important to me, and it's great to know your experience reflected that. Thank you for choosing to work...

I cannot say enough good things about working with Cory He kept everything running smoothly, kept everything up to date, and fought for the best deal for me in the end. I would recommend his services & Ruoff to anyone!

Reply from Cory Wilson, Ruoff Mortgage

March 13th, 2026 12:24 PM

Thank you for the kind words Anne! It was challenge to say the least, but you were worth it. It was truly a pleasure working with you and I'm so happy you got the home you wanted!If you ever have any questions or need anything, I'm here for...

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Armando J S M

Reply from Owner

March 20th, 2026 10:18 AM

Thank you for the perfect rating, Armando. Your feedback is much appreciated.

RECOMENDADA 100 X 100..Mi esposa Rosa y YO Armando estamos muy satisfechos y felices con todo el trabajo que desempeño STEPHANIE MONCAYO. ella fue desde el primer dia que nos comunicamos para la solicitud del prestamo de la casa hasta el ultimo...

Reply from Stephanie Moncayo

March 19th, 2026 08:11 PM

Armando, I deeply appreciate your kind words and am truly thankful for the opportunity to assist you and your wife throughout the home-buying process. It was my pleasure to ensure that all your questions were answered thoroughly and that you...

Lori was a pleasure to work with and would highly recommend.

Reply from Lori Hiscock, Ruoff Mortgage

March 9th, 2026 03:57 PM

Thank you so much for sharing this, Tracy! I appreciate the kinds words and enjoyed the opportunity to help.

Stephanie Was always avaliable and answered every question we had and made the experience a lot less stressful and more comfortable to make decisions!

Amy Helmen is the best loan officer in town! She is extremely knowledgeable about her profession and very clearly cares for her clients. She always showed patience with my high maintenance needs and kept me informed along the way and solved...

Reply from Owner

March 17th, 2026 10:22 AM

Amy, it’s heartening to receive such generous feedback. I'm glad that my knowledge and dedication made a positive impact on your experience. Having the opportunity to assist you with patience and resolve any issues proactively was important...

It is clear that Amy Helmen is extremely knowledgeable in her profession and actually cares for her clients. MANY times I kept her on the phone about 10 times longer than I should have asking loads of questions and she always showed patience...

Reply from Amy Helmen, Ruoff Mortgage

March 9th, 2026 07:35 PM

I really appreciate your positive feedback, Amy. No matter how many questions you had I was happy to talk through every scenario and then some. Helping clients like you is what I enjoy most!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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