

Ruoff Mortgage - South Bend, IN
South Bend, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything was excellent. The portal was very conven for everything and Stephanie was a dream to work with
Reply from Stephanie Moncayo
June 29th, 2026 05:27 PM
Thank you for your positive feedback, Diego. I'm pleased to hear that the portal was convenient and that you found it easy to work with me. It was a great experience assisting you at Ruoff Mortgage.
Jan was a pleasure to work with! She is professional, fun and very responsive. She kept me informed of things that I overlooked and kept everything moving along expeditiously.
Reply from Owner
June 29th, 2026 02:37 PM
Anthony, I appreciate your kind words. I'm pleased to know that you found my professionalism and responsiveness helpful throughout the process. If there's anything else you need, please don't hesitate to reach out.
Amy was wonderful throughout the entire experience. My situation was a little complex and she walked me through every step of the way With great patience. I would highly recommend Amy to any of my friends or family.
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Reply from Amy Helmen
June 29th, 2026 04:23 PM
Sinead, I appreciate your kind words and am so glad to hear that you had a positive experience. It was my pleasure to assist you through each step, and I'm thankful for your recommendation.
Stephanie was wonderful from start to finish. She answered all of our questions and ensured we were confident in our purchase!
Reply from Stephanie Moncayo, Ruoff Mortgage
June 29th, 2026 04:07 PM
Thank you for your kind words, Ehlana. I'm glad I could answer all your questions and help you feel confident in your purchase. It was a pleasure to assist you throughout the process at Ruoff Mortgage.
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Eriq J
Reply from Owner
June 29th, 2026 01:28 PM
Eriq, thank you for the perfect rating! I'm glad to know your experience was a positive one.
Amy was fantastic and always pleasant to work with. Thanks for all your help!
Reply from Amy Helmen, Ruoff Mortgage
June 17th, 2026 01:13 PM
You were fantastic to work with as well Eriq. Congratulations on your new home!
Amy was awesome! She made the process very smooth and was available 24/7 which made my purchase possible.
Reply from Amy Helmen, Ruoff Mortgage
June 16th, 2026 03:48 PM
Congratulations on your home purchase Meghan! I was so happy to help you achieve your home purchasing goal. You were fantastic to work with!
Kristee made this a great experience! We are already referring her to friends that are also looking to purchase in South Bend.
Reply from Kristee Dampeer, Ruoff Mortgage
June 26th, 2026 03:14 PM
Benjamin, I'm pleased to hear that you had a great experience. Thank you for referring me to your friends—it's the highest compliment I could receive. If there's anything else I can do for you or your friends, please let me know.
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Evan B
Reply from Owner
June 16th, 2026 11:20 AM
Helping first-time home buyers like you is one of my favorite things. Thank you for the feedback Evan, I wish you the best in your new home. :)
Lori was incredibly quick to get all of our documents turned around, and was very helpful in explaining everything to us as first-time homebuyers!
Reply from Lori Hiscock, Ruoff Mortgage
June 16th, 2026 11:19 AM
Thank you for sharing this Evan, I appreciate you saying it and wish you all the best in your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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