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Silverton Mortgage - Kansas City, MO
Kansas City, MO
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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24 hours
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24 hours(Open now)
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24 hours
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Reviews from Web
Silverton's requirement of 1. Full trust documents to record a deed in the name of a trust vs. client providing the commonly used Certificate of Trust specifically for this purpose was frustrating. My client felt her privacy was asked to be...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
It is always my goal to provide the highest customer service experience, and I sincerely apologize that we fell short in that regard. Thank you for taking the time to let me know. With your feedback, I will take measures to do better in the...
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As a first-time home buyer, Jake made sure to keep me informed and feeling confident during the entire process.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
This survey result makes me so happy, Miles! These comments are why we do what we do. Grateful for your trust in my team & I to help you through this process. Congratulations again!!
Jake's communication was great, the loan closed on time and my clients were very happy!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Aw, thank you, Terri! Grateful to have played a part and am thankful for the trust you all had in me and my team!
Worked well with us
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for taking the time to complete this, Michael! Additionally, thank you for the positive feedback! Congratulations again and have a fantastic weekend ahead!
Jake and his team made everything super easy to get us into our new home without any difficulties. Thank you!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
You are very welcome, Alicia! Thank you for trusting us to help get the job done!
Im a big communicator and so is Jake. I could call or text him at anytime and he always responded and made me feel comfortable that we were on track and ready to close. He and his team were GREAT!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Well, I am blushing (haha)! Thank you for the kind feedback, Kris. You did an incredible job of keeping things aligned so Summer, Drew, and myself appreciate you! I look forward to working with you again!
Clear concise communication
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Gannon! Always love starting my day to a great review and feedback so I appreciate your comments!!
Jake was VERY responsive and handled the entire transaction professionally. We had a late seller credit added the Friday before a Monday closing and he GOT IT DONE!!! I truly appreciated his positive attitude.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
This survey feedback made my day, Shelby! I am happy to help you & your clients any time! New construction, resale, etc. here to serve! You're very welcome and I too am thankful for your help throughout!
Great Communication!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the kind survey, Misty. Additionally, thank you for the time filling it out. Always here if you want/need quality help with your clients!!
Had a good interest rate and no issues closing on time
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for taking the time to fill this out, Josh! Congratulations on your new home and I look forward to helping you, your family, and friends in the future!
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA
USDA
Conventional
VA
Jumbo Loans
Self Employed
Construction to Perm
Down Payment Assistance
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Time Zone
Central Standard Time (CST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.