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Silverton Mortgage - Kansas City, MO
Kansas City, MO
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
Jake was very knowledgeable and willing to answer any question. Enjoyed talking with him.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Nothing better than great feedback in the morning! I appreciate you taking the time to complete this survey & I too enjoyed working with you, Tyler!
Several hiccups with mortgage loan process. I wanted the deed listed in the trust I created. Was told by processors that they needed my entire trust/will (which has how my estate is dispersed upon my death and list of my beneficiaries.) I think...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for all the great feedback, Carol! Ultimately, I think you sincerely know Summer & I wanted to this to be as hassle free as possible and we are sorry that we fell short of that. I appreciate you providing this feedback and will do...
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Jake was very responsive and did a great job of explaining areas where we had questions. He made sure to explain thoroughly and made sure we were taken care of.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Anthony! Congratulations to you and I appreciate your feedback. Please have a fantastic weekend ahead!
The explanations were unclear, horrible closing cost estimation, quick response time with unhelpful answers
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
It is always my goal to provide the highest level of customer service experience, and I sincerely apologize that we fell short in that regard. Thank you for taking the time to let me know. With your feedback, I will take measures to do better...
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Excellent communication and understanding Jake took time to go over my options and help me choose the perfect mortgage for me and my family
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the kind survey feedback, Jason! I am grateful for the opportunity to help your family & excited to see what y'all do with your new home!!!
Jake was very responsive to all my questions and helped a ton when it came down to making closing changes quickly!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for taking the time to leave this feedback, Spencer. I appreciate you trusting my team & myself to get it done!
The communication was fantastic. Any time of any day I was able to communicate with Jake and his team in one way or another. It really helped make the whole process easy.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I appreciate you trusting our team to help, Cody! Enjoy your new home and reach out anytime if you have questions!
The communication through the whole process was exceptional and I would recommend Jake and his team at Silverton Mortgage to all my friends and family!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Such kind feedback! Made my day today so thank you very much!!!
Jake is always easy to work with and great at communication
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Making my night, Joe! Thank you for the kind feedback sir!
GREAT JOB!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much, Brooke! You did an incredible job and I was just thankful to play a part!
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA
USDA
Conventional
VA
Jumbo Loans
Self Employed
Construction to Perm
Down Payment Assistance
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Time Zone
Central Standard Time (CST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.