RWM Home Loans - Lubbock, TX's Cover Image
R

RWM Home Loans - Lubbock, TX

Empowering communities through homeownership

Lubbock, TX
Company Logo
RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly offering award-winning 5-star service to help clients nationwide achieve their home financing goals. We provide a wide variety of loan progr... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jerri D D
    Lubbock, TX
    Posted on July 6th, 2023 01:39 PM
    The patience and guidance of Phoebe and her staff were very reassuring in such a stressful process.
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you so much for the 5-star review, Jerri D. I'm so happy to hear that the patience and guidance of my staff provided reassurance during such a stressful process. We strive to make the mortgage process as smooth and easy as possible for...
    read more
  • P
    Paisley C
    Lubbock, TX
    Posted on June 30th, 2023 02:10 PM
    Phebe is the best it gets! She is responsive, always willing to help in any way she can, & I know when I refer my clients to her that my clients will be treated professionally and with kindness. By the end of the transaction my clients always...
    read more
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you, Paisley, for your kind words. It is always an honor to help you and your clients. Thank you so much for trusting my team and I.
  • M
    Marshall H
    College Station, TX
    Posted on June 27th, 2023 06:40 PM
    Everything! Team was super helpful!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Marshall! Thank you so much for allowing my team to help you and your sweet family. I am honored that you chose us to help with the process. I am excited for you to be closer for your work duties and for sweet kids to own their own home. Thanks...
    read more
  • B
    Bethany A
    Lubbock, TX
    Posted on June 13th, 2023 06:09 PM
    The communication did not seem to be great among the staff at Thrive. We would provide information to one of the ladies under Phebe, but she wouldn't always have that information or know that it had already been sent in. Documents that we provided...
    read more
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you for your honest feedback, Bethany. I appreciate you taking the time to share your experience at Thrive Mortgage, and I apologize for any inconvenience caused. Your comments have highlighted areas where we can improve our internal...
    read more
  • J
    JuLea B
    Abernathy, TX
    Posted on June 2nd, 2023 09:55 PM
    Her efficiency in closing our deal! Took 16 or so days and that was amazing. So helpful and communication was awesome.
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thank you so much for allowing my team and I to help with this transaction. I would be happy to help you with any future clients too. I am excited for the new homeowners.
  • B
    Becky H
    Lubbock, TX
    Posted on May 27th, 2023 02:19 PM
    I’ve referred and worked with Phebe for years. The best part is she communicates and I can reach her if needed!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thanks for your review, Becky! I really enjoy working with your clients. Thanks for always trusting me and my team.
  • T
    Terry L S
    Lubbock, TX
    Posted on May 27th, 2023 02:04 PM
    I knew what was happening at all times.
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thanks for the 5 star review. I am so happy that you are moving to Lubbock. I know you will love your new home.
  • M
    Maria G R
    Lubbock, TX
    Posted on May 15th, 2023 10:52 PM
    What made it great was Phebe's constant communication with us. She was always on top of everything and was accessible to us throughout the whole process. She was truly a great person to work with.
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    You are the sweetest person ever! I love working with you. I am so honored you chose me to help you purchase your last several homes. Thank you for always trusting me to help you thru the process. I hope you enjoy that beautiful new home.
    read more
  • B
    Brett M
    Lubbock, TX
    Posted on May 12th, 2023 03:15 PM
    Phebe and her team always strive to provide the most seamless transaction for our real estate group and our clients!
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thanks so much for trusting us to help your clients. We always enjoy working with you and your team.
  • J
    JOSHUA L P
    Lubbock, TX
    Posted on May 11th, 2023 04:42 PM
    Direct communication was appreciated. Anthony is the hidden gem of the group. He made crappy document hunting enjoyable.
    Reply from Phebe Ellis-Roach
    February 24th, 2025 10:25 PM
    Thanks so much Joshua and family for allowing us to help you with your home loan needs. We were honored to serve you and your family. So glad you chose our team to help with the process.
  • 551–560 of 596
    About
    RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly offering award-winning 5-star service to help clients nationwide achieve their home financing goals. We provide a wide variety of loan programs with flexible options and tailored consultations to meet the unique needs of homebuyers and homeowners. With competitive rates and a commitment to long-term financial success, we guide clients through every step of the homeownership journey. Schedule your free consultation today!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend. Equal Housing Lender. Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445