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Ruoff Mortgage - New Albany, IN
New Albany, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Kimberly Melton was awesome! As a first time home buyer, she made sure we met up to explain to me every little thing I needed to know about the loan process. She was very polite and informative! She made me feel like a priority when she responded...
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Reply from Owner
October 3rd, 2017 12:00 AM
Thank you so much Iris! We hope you enjoy your first home!! :)
Very professional and helped with any questions or concerns at all hours of the day and very quick with responses we got our closing date much sooner than anticipated
Reply from Owner
September 27th, 2017 12:00 AM
Thank you so much Justin! We loved working with you! :)
Kimberly was very very helpful. Im a first home buyer and came into this whole thing pretty much clueless on everything and she walked me through everything that needed to be done was very helpful very nice and seems very passionate and caring...
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Reply from Owner
September 8th, 2017 12:00 AM
So happy for you Zach! Congrats on your first home :)
I cannot say enough good things about Kimberly Melton. She was very helpful every step of the way. kimberly Melton and her staff took care of me as if I was family.
Reply from Owner
September 8th, 2017 12:00 AM
Thank you Tony! We enjoyed working with you
Kimberly was very professional, she worked with us in many ways more than one. She kept me up to date on everything that was expected out out of me. I was very satisfied.
Reply from Owner
September 8th, 2017 12:00 AM
We hope you enjoy your new home! Thank you so much for trusting us with your home loan process :)
I was very pleased with Kim, Nick, Lauren and Pam. They were extremely helpful during this entire process. I would highly recommend them to any first time home buyer! They are great people to work with
Reply from Owner
August 29th, 2017 12:00 AM
Thank you Nathan! We enjoyed working with you and congratulations on your first home!
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Joanna H
Kimberly was a pleasure to work with and guided us through the mortgage process in a very friendly and mentoring way. She was thorough with the information needed and gave reasonable timelines on when to expect things to happen. I highly recommend...
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Reply from Owner
August 8th, 2017 12:00 AM
Thank you for the kind words, It was a pleasure working with you :)
It was a fast & efficient process with email updates along the way. It was probably the best home loan process I have ever experienced.
Thanks Nick for helping us get in our home.
I reached out to Kim Melton to help me with buying a home. She was so willing to help and was ready to answer any questions for me regardless of the day or time! She treated me with so much kindness and helped me obtain a great program! I know...
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Reply from Owner
August 8th, 2017 12:00 AM
Thank you very much Joanna! We love working with you
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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