New American Funding - Tustin, CA's Cover Image

New American Funding - Tustin, CA, Santa Ana

Santa Ana, CA

4.93

(1,260)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,260)

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Professional and personable. Considerate under difficult circumstances allowing me to understand

Reply from Jennifer Mathus

March 25th, 2026 08:24 PM

Thank you for your kind review, Bonnie. It was so nice getting to know you and so glad that we could help you out and hopefully make things a little better. Let's stay in touch.

My experience was great. They are very personable and are direct about answering questions. The fact they have a 5 year guarantee if interest rates go down to lower interest is awesome. I have a VA guarantee and we closed within 30 days.

This company and their employees made the loan process a success. They are all very professional. At times it felt a little challenging, but was worth it.

Reply from Jennifer Mathus

March 25th, 2026 08:24 PM

Thank you, Joseph! You need a "few" things for a reverse mortgage and I'm glad it was worth it to you both! Your new home in beautiful and I'm sure you will make lots of great memories. We will keep in touch.

Very attentive to my needs - thank you!

Reply from Tim Allen, CMB

April 17th, 2024 01:09 PM

Hi Jon, Thank you for your review. It was a pleasure assisting you and meeting you and I am always here if you have any questions regarding your mortgage or home financing.

Tim is what made this process so great. His willingness to text or call and communicate proactively is a rare and appreciated trait

Reply from Tim Allen, CMB

April 17th, 2024 01:09 PM

Hi Josh, thank you so much for taking the time to leave a review and for recognizing my efforts. It's been a pleasure working with you and I'm glad you had a positive experience with First Horizon Bank. Thanks again! - Tim

Tim was very professional, friendly and responsive. He kept us informed of the process and was always available when I had questions.

Reply from Tim Allen, CMB

April 17th, 2024 01:09 PM

Hi Michele, Thank you for your kind review. It was a pleasure assisting you and meeting you and Thomas at your new home purchase closing. I am always here if you have any questions regarding your mortgage or home financing.

The time and friendly people who worked with me throughout the process!

Reply from Barbara Sica - New American Funding

February 20th, 2025 10:01 PM

I'm thrilled to hear that you had a positive experience working with me and the rest of the team at New American Funding, Ruth. We strive to provide the best service to our customers and your feedback is greatly appreciated. It was a pleasure...

Wry responsive, great to work with.

To many demands

Reply from Barbara Sica - New American Funding

February 20th, 2025 10:01 PM

Thank you, Charles, for your feedback. I'm sorry to hear that you felt overwhelmed by the process. Our goal at New American Funding is to ensure all our customer's needs are met, and sometimes this can involve multiple requests for information....

I have an incredibly busy schedule and life with work and certain commitments. When everyone else was trying to consume part of a day I had no time to spare, Steve and the team were able to do tons of “easy” communication styles and work with...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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