New American Funding - Santa Ana, CA

Santa Ana, CA

4.93

(1,295)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,295)

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5 Star

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Kevin Pham was amazing to deal with! He is personable and he is always available to answer any questions you might have about the process. I would highly recommend him!

Russell Doi made it great!

Reply from New American Funding - Russell Doi

March 5th, 2025 05:20 PM

Thank you! You were a great client! I look forward to staying in touch.

Kevin Pham was always available to guide, advice, help, and answer questions. He is very knowledgable, personable and a great person to do business with. He is amazing at his job!

Reply from Kevin Pham

March 15th, 2025 05:57 AM

Jorge, I'm really grateful for your kind words. It was a pleasure working with you and being there to help throughout the process. Knowing that you felt supported and informed is incredibly rewarding for me. Thank you for trusting me with such...

They were extremely clear on expectations and what we needed to do. There were never any questions that went unanswere.

Reply from Steve Hoefle

March 7th, 2025 06:49 PM

Patrick, thank you so much for taking the time to leave such a thoughtful review. I'm thrilled to hear that you had a positive experience and that our communication met your expectations. Clarity and responsiveness are crucial to us, so knowing...

Besides being very personable, George Tsoupakis was patient and informative throughout each step of the entire loan process. He clearly, concisely explained reverse mortgages by detailing the history of the FHA HECM program, highlighting the...

Reply from George Tsoupakis - New American Fun...

February 22nd, 2025 12:54 AM

Thank you so much, Sue, for your kind words and thoughtful review. It was truly a pleasure working with you through the loan process. I'm glad to hear that the information on reverse mortgages and the FHA HECM program was clear and helpful...

Lisa Lisa Lisa

Reply from Lisa Van Alphen - New American Fund...

February 27th, 2025 01:50 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

George walked me through the process, did an excellent job explaining it to me, and always answered all my questions. Taking care of my father and his finances has not been easy and George made this easy for me.

Reply from George Tsoupakis - New American Fun...

February 6th, 2025 05:53 PM

Allison, your kind words mean a great deal to me. I'm so glad I could simplify this process for you, especially given the circumstances with your father. It was truly my pleasure to help, and knowing I made things easier during a difficult...

Being told up front the possibilities of extreme problems that might arise. Having some kind of warning and not letting two months October and November) go by where I honestly thought things were being handled only to find out middle December...

Reply from Russell Doi - New American Funding

February 6th, 2025 05:48 PM

I am sorry that your experience did not go as well as expected. As you know, we ran into a lot of unexpected challenges with your loan as the process unfolded. We were fortunate that despite the loan challenges, we found a lender investor that...

Yes it was ultimately successful although fraught with difficulties which Russell Doi was able to work through.

Reply from Russell Doi

February 6th, 2025 05:53 PM

Thank you Stuart! Your loan may have been quite challenging, but I am thankful that we found an investor that was willing to work with us. I am glad you now have additional financial resources to live a good life. You deserve it! Please feel...

Marcus Quintana

Reply from Marcus Quintana - New American Fund...

February 19th, 2025 11:44 PM

Denis, thank you so much for your kind words and for taking the time to leave such a positive review. It was a pleasure working with you, and I'm thrilled to hear that you had a great experience. I'm always here to help if you need anything...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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